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- 2023
-
Mark
Stöd och service till vissa funktionshindrade : LSS 2023
2023)(
- Book/Report › Book
-
Mark
Customer experience dimensions in last-mile delivery: an empirical study on unattended home delivery
(
- Contribution to journal › Article
- 2022
-
Mark
Customer expectations of unattended grocery delivery services: mapping forms and determinants
(
- Contribution to journal › Article
-
Mark
Crisis Response in Higher Education : How the Pandemic Challenged University Operations and Organisation
2022)(
- Book/Report › Book
- 2021
-
Mark
Alignment capabilities of big data’s value creation in the context of service delivery processes
(
- Contribution to journal › Article
-
Mark
Servants in the early-modern Nordic countries
2021)(
- Other contribution › Web publication
-
Mark
質の高いサービスか、ワーク・ライフ・バランスか : 持続可能な労働環境を考える
(
- Contribution to specialist publication or newspaper › Specialist publication article
-
Mark
Mapping Customer Experience of Unattended Delivery Services in E-Grocery Retail
2021) NOFOMA 2021(
- Contribution to conference › Paper, not in proceeding
- 2020
-
Mark
Diakonins kyrka: Teologi, kön och omsorgens utmattning
(
- Contribution to journal › Review (Book/Film/Exhibition/etc.)
-
Mark
Value Creation of Healthcare Services- Developing a Healthcare Matching Model
(
- Contribution to journal › Article