Skip to main content

Lund University Publications

LUND UNIVERSITY LIBRARIES

Value Creation of Healthcare Services- Developing a Healthcare Matching Model

Nordgren, Lars LU ; Planander, Agneta LU and Wingner Leifland, Catharina LU (2020) In International Journal of Business and Social Science 11(8). p.35-46
Abstract
Healthcare in Sweden is dealing with problems regarding accessibility for patients. Moreover, there is a lack of an
overall model concerning matching specialist care to patients. Against this background, the purpose was to develop a
preliminary healthcare matching model and discuss the barriers of this model. Theoretically, the study draws on the
concepts of matching and coordination completed with value co-creation. Inspired by action research there was
collaboration between the researchers and practitioners in the Skåne Region in Sweden between 2013 and 2016 (case
one). Studies of policy documents, several meetings with strategists and analysis of a coordination meeting served as a
basis for gathering... (More)
Healthcare in Sweden is dealing with problems regarding accessibility for patients. Moreover, there is a lack of an
overall model concerning matching specialist care to patients. Against this background, the purpose was to develop a
preliminary healthcare matching model and discuss the barriers of this model. Theoretically, the study draws on the
concepts of matching and coordination completed with value co-creation. Inspired by action research there was
collaboration between the researchers and practitioners in the Skåne Region in Sweden between 2013 and 2016 (case
one). Studies of policy documents, several meetings with strategists and analysis of a coordination meeting served as a
basis for gathering empirical data concerning the process of coordinating patients and capacity. A completing study
concerned analysis of the coordination of care guarantee service to the patients in the Halland Region (case two).
Based on a theoretical analysis and analysis of two cases (in two regions) in Sweden it seems that an advanced
matching, based on co-creation between patients, referrers and providers, is required in order to balance specialist
care capacity to the needs of the patients smoothly. Both patients and providers could benefit from the use of matching
healthcare. However, there are several barriers against healthcare matching: the Swedish legislation that includes
minor incentives to cooperate between regions, the different cultures in the regions, and the strong professional identity
in healthcare.In order to succeed in the notion of healthcare matching, there have to be active cooperation by the
stakeholders involved. This article is original in the development of a preliminary model of healthcare matching
concerning specialist care.
(Less)
Please use this url to cite or link to this publication:
author
; and
organization
publishing date
type
Contribution to journal
publication status
published
subject
keywords
accessibility, co-creation, cooperation, coordination, barriers, healthcare, matching, service, value
in
International Journal of Business and Social Science
volume
11
issue
8
pages
35 - 46
publisher
Center for Promoting Ideas (CPI)
ISSN
2219-1933
DOI
10.30845/ijbss.v11n8p3
language
English
LU publication?
yes
id
6765a9b4-5802-420e-9324-fc913dbbd7e3
date added to LUP
2021-03-25 10:48:18
date last changed
2021-03-29 13:04:55
@article{6765a9b4-5802-420e-9324-fc913dbbd7e3,
  abstract     = {{Healthcare in Sweden is dealing with problems regarding accessibility for patients. Moreover, there is a lack of an <br/>overall model concerning matching specialist care to patients. Against this background, the purpose was to develop a <br/>preliminary healthcare matching model and discuss the barriers of this model. Theoretically, the study draws on the <br/>concepts of matching and coordination completed with value co-creation. Inspired by action research there was <br/>collaboration between the researchers and practitioners in the Skåne Region in Sweden between 2013 and 2016 (case <br/>one). Studies of policy documents, several meetings with strategists and analysis of a coordination meeting served as a <br/>basis for gathering empirical data concerning the process of coordinating patients and capacity. A completing study <br/>concerned analysis of the coordination of care guarantee service to the patients in the Halland Region (case two). <br/>Based on a theoretical analysis and analysis of two cases (in two regions) in Sweden it seems that an advanced <br/>matching, based on co-creation between patients, referrers and providers, is required in order to balance specialist <br/>care capacity to the needs of the patients smoothly. Both patients and providers could benefit from the use of matching <br/>healthcare. However, there are several barriers against healthcare matching: the Swedish legislation that includes <br/>minor incentives to cooperate between regions, the different cultures in the regions, and the strong professional identity <br/>in healthcare.In order to succeed in the notion of healthcare matching, there have to be active cooperation by the <br/>stakeholders involved. This article is original in the development of a preliminary model of healthcare matching <br/>concerning specialist care.<br/>}},
  author       = {{Nordgren, Lars and Planander, Agneta and Wingner Leifland, Catharina}},
  issn         = {{2219-1933}},
  keywords     = {{accessibility; co-creation; cooperation; coordination; barriers; healthcare; matching; service; value}},
  language     = {{eng}},
  number       = {{8}},
  pages        = {{35--46}},
  publisher    = {{Center for Promoting Ideas (CPI)}},
  series       = {{International Journal of Business and Social Science}},
  title        = {{Value Creation of Healthcare Services- Developing a Healthcare Matching Model}},
  url          = {{http://dx.doi.org/10.30845/ijbss.v11n8p3}},
  doi          = {{10.30845/ijbss.v11n8p3}},
  volume       = {{11}},
  year         = {{2020}},
}