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Managing Technological Change in a Call Centre Context- A Question of Learning?

Selander, Lisen LU and Kalling, Thomas LU (2007) 18th Australasian Conference on Information Systems
Please use this url to cite or link to this publication:
author
organization
publishing date
type
Contribution to conference
publication status
published
subject
conference name
18th Australasian Conference on Information Systems
external identifiers
  • Scopus:84869113028
language
English
LU publication?
yes
id
8f550f35-1f38-462b-911a-616c022650f6 (old id 1388327)
date added to LUP
2009-04-20 12:27:29
date last changed
2017-01-01 08:14:57
@misc{8f550f35-1f38-462b-911a-616c022650f6,
  author       = {Selander, Lisen and Kalling, Thomas},
  language     = {eng},
  title        = {Managing Technological Change in a Call Centre Context- A Question of Learning?},
  year         = {2007},
}