Managing Technological Change in a Call Centre Context- A Question of Learning?
(2007) 18th Australasian Conference on Information Systems
Please use this url to cite or link to this publication:
https://lup.lub.lu.se/record/1388327
- author
- Selander, Lisen LU and Kalling, Thomas LU
- organization
- publishing date
- 2007
- type
- Contribution to conference
- publication status
- published
- subject
- conference name
- 18th Australasian Conference on Information Systems
- conference dates
- 0001-01-02
- external identifiers
-
- scopus:84869113028
- language
- English
- LU publication?
- yes
- id
- 8f550f35-1f38-462b-911a-616c022650f6 (old id 1388327)
- date added to LUP
- 2016-04-04 13:52:42
- date last changed
- 2022-01-30 01:02:00
@misc{8f550f35-1f38-462b-911a-616c022650f6,
author = {{Selander, Lisen and Kalling, Thomas}},
language = {{eng}},
title = {{Managing Technological Change in a Call Centre Context- A Question of Learning?}},
year = {{2007}},
}