Home care nurses' and managers' work environment during the Covid-19 pandemic : increased workload, competing demands, and unsustainable trade-offs
Rydenfält, Christofer LU ; Persson, Johanna LU ; Erlingsdóttir, Gudbjörg LU ; Larsson, Roger LU
and Johansson, Gerd
LU
(2023)
In Applied Ergonomics
111.
- Abstract
Little research exists on how home care nursing personnel have experienced the Covid-19 pandemic. This qualitative study explores the work environment related challenges nurses and managers in home care faced during the pandemic. We discuss these challenges in relation to the Demand-Control-Support Model and reflect on how the organizational dynamics associated with them can be understood using the competing pressures model. During the pandemic, home care nurses and managers experienced both an increased workload and psychosocial strain. For managers, the increased complexity of work was a major problem. We identify three key takeaways related to sustainable crisis management: 1) to support managers' ability to provide social support to... (More)
Little research exists on how home care nursing personnel have experienced the Covid-19 pandemic. This qualitative study explores the work environment related challenges nurses and managers in home care faced during the pandemic. We discuss these challenges in relation to the Demand-Control-Support Model and reflect on how the organizational dynamics associated with them can be understood using the competing pressures model. During the pandemic, home care nurses and managers experienced both an increased workload and psychosocial strain. For managers, the increased complexity of work was a major problem. We identify three key takeaways related to sustainable crisis management: 1) to support managers' ability to provide social support to their personnel, 2) to increase crisis communication preparedness, and 3) to apply a holistic perspective on protective gear use. We also conclude that the competing pressures model is useful when exploring the dynamics of the work environment in complex organizational contexts.
(Less)
- author
- Rydenfält, Christofer
LU
; Persson, Johanna
LU
; Erlingsdóttir, Gudbjörg
LU
; Larsson, Roger
LU
and Johansson, Gerd
LU
- organization
- publishing date
- 2023-09
- type
- Contribution to journal
- publication status
- published
- subject
- keywords
- Humans, Workload psychology, Working Conditions, Pandemics, COVID-19, Home Care Services, Nurses, Epidemiology
- in
- Applied Ergonomics
- volume
- 111
- article number
- 104056
- pages
- 8 pages
- publisher
- Elsevier
- external identifiers
-
- scopus:85160968112
- pmid:37257218
- ISSN
- 1872-9126
- DOI
- 10.1016/j.apergo.2023.104056
- language
- English
- LU publication?
- yes
- additional info
- Copyright © 2023 The Authors. Published by Elsevier Ltd.. All rights reserved.
- id
- 13e6796c-269c-43dc-a608-250f7f32e8f8
- date added to LUP
- 2023-06-12 07:00:51
- date last changed
- 2024-06-15 03:53:43
@article{13e6796c-269c-43dc-a608-250f7f32e8f8,
abstract = {{<p>Little research exists on how home care nursing personnel have experienced the Covid-19 pandemic. This qualitative study explores the work environment related challenges nurses and managers in home care faced during the pandemic. We discuss these challenges in relation to the Demand-Control-Support Model and reflect on how the organizational dynamics associated with them can be understood using the competing pressures model. During the pandemic, home care nurses and managers experienced both an increased workload and psychosocial strain. For managers, the increased complexity of work was a major problem. We identify three key takeaways related to sustainable crisis management: 1) to support managers' ability to provide social support to their personnel, 2) to increase crisis communication preparedness, and 3) to apply a holistic perspective on protective gear use. We also conclude that the competing pressures model is useful when exploring the dynamics of the work environment in complex organizational contexts.</p>}},
author = {{Rydenfält, Christofer and Persson, Johanna and Erlingsdóttir, Gudbjörg and Larsson, Roger and Johansson, Gerd}},
issn = {{1872-9126}},
keywords = {{Humans; Workload psychology; Working Conditions; Pandemics; COVID-19; Home Care Services; Nurses; Epidemiology}},
language = {{eng}},
publisher = {{Elsevier}},
series = {{Applied Ergonomics}},
title = {{Home care nurses' and managers' work environment during the Covid-19 pandemic : increased workload, competing demands, and unsustainable trade-offs}},
url = {{http://dx.doi.org/10.1016/j.apergo.2023.104056}},
doi = {{10.1016/j.apergo.2023.104056}},
volume = {{111}},
year = {{2023}},
}