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A method for contextual inquiry: some reflections

Bednar, Peter LU (2007) In Systemist 29(1). p.32-43
Abstract
This paper is the third in a series which recounts experiences in a project conducted in a newly-created Department of the University of Portsmouth (see also Bednar et al, 2004 and Eglin et al, 2005). A variant of the Strategic Systemic Thinking (SST) Framework (Bednar, 2000) was used to support the 25 staff of the Department to explore possibilities for development in a range of areas of work relating to distance learning. A simplified version of SST was created and developed by the team in order to promote enhanced usability for the particular context of this study. The inception of the project, and progress made over a two year period, are described in the earlier work referred to above. The purpose of this third paper is to evaluate... (More)
This paper is the third in a series which recounts experiences in a project conducted in a newly-created Department of the University of Portsmouth (see also Bednar et al, 2004 and Eglin et al, 2005). A variant of the Strategic Systemic Thinking (SST) Framework (Bednar, 2000) was used to support the 25 staff of the Department to explore possibilities for development in a range of areas of work relating to distance learning. A simplified version of SST was created and developed by the team in order to promote enhanced usability for the particular context of this study. The inception of the project, and progress made over a two year period, are described in the earlier work referred to above. The purpose of this third paper is to evaluate some aspects of the work, to draw some preliminary conclusions about use of the Framework for a purpose such as this, and to record some of the planned and unplanned consequences which have arisen through the project. (Less)
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author
organization
publishing date
type
Contribution to journal
publication status
published
subject
keywords
Systems Thinking, Contextual Inquiry, Contextual Analysis, Critical Systemic Thinking
in
Systemist
volume
29
issue
1
pages
32 - 43
publisher
UK Systems Society
ISSN
0961-8309
language
English
LU publication?
yes
id
f7637b66-ba7c-436a-8f44-5f0fafd662f0 (old id 1484134)
date added to LUP
2009-10-06 14:04:46
date last changed
2016-04-16 03:20:13
@article{f7637b66-ba7c-436a-8f44-5f0fafd662f0,
  abstract     = {This paper is the third in a series which recounts experiences in a project conducted in a newly-created Department of the University of Portsmouth (see also Bednar et al, 2004 and Eglin et al, 2005). A variant of the Strategic Systemic Thinking (SST) Framework (Bednar, 2000) was used to support the 25 staff of the Department to explore possibilities for development in a range of areas of work relating to distance learning. A simplified version of SST was created and developed by the team in order to promote enhanced usability for the particular context of this study. The inception of the project, and progress made over a two year period, are described in the earlier work referred to above. The purpose of this third paper is to evaluate some aspects of the work, to draw some preliminary conclusions about use of the Framework for a purpose such as this, and to record some of the planned and unplanned consequences which have arisen through the project.},
  author       = {Bednar, Peter},
  issn         = {0961-8309},
  keyword      = {Systems Thinking,Contextual Inquiry,Contextual Analysis,Critical Systemic Thinking},
  language     = {eng},
  number       = {1},
  pages        = {32--43},
  publisher    = {UK Systems Society},
  series       = {Systemist},
  title        = {A method for contextual inquiry: some reflections},
  volume       = {29},
  year         = {2007},
}