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Loitering with intent: dealing with human-intensive systems

Bednar, Peter LU and Welch, Christine (2008) In Interdisciplinary Aspects of Information Systems Studies p.33-40
Abstract
This paper discusses the professional roles of information systems analysts and users, focusing on a perspective of human intensive, rather than software intensive information systems. The concept of ‘meaningful use’ is discussed in re-lation to measures of success/failure in IS development. The authors consider how a number of different aspects of reductionism may distort analyses, so that processes of inquiry cannot support organizational actors to explore and shape their requirements in relation to meaningful use. Approaches which attempt to simplify complex problem spaces, to render them more susceptible to ‘solution’ are problematized. Alternative perspectives which attempt a systematic, holistic complexification, by supporting... (More)
This paper discusses the professional roles of information systems analysts and users, focusing on a perspective of human intensive, rather than software intensive information systems. The concept of ‘meaningful use’ is discussed in re-lation to measures of success/failure in IS development. The authors consider how a number of different aspects of reductionism may distort analyses, so that processes of inquiry cannot support organizational actors to explore and shape their requirements in relation to meaningful use. Approaches which attempt to simplify complex problem spaces, to render them more susceptible to ‘solution’ are problematized. Alternative perspectives which attempt a systematic, holistic complexification, by supporting contextual dependencies to emerge, are advocated as a way forward. (Less)
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author
organization
publishing date
type
Chapter in Book/Report/Conference proceeding
publication status
published
subject
keywords
Critically Informed Analysis, Contextual Inquiry, Contextual Analysis, Systems Analysis, Systems Development
in
Interdisciplinary Aspects of Information Systems Studies
editor
D'Atri, A; DeMarco, M and Casalino, N
pages
33 - 40
publisher
Springer
external identifiers
  • Scopus:84892019518
ISBN
978-3-7908-2009-6
language
English
LU publication?
yes
id
163d5dba-5362-46ae-977b-577315f487bd (old id 1486852)
date added to LUP
2009-10-12 14:38:31
date last changed
2017-01-01 07:57:07
@inbook{163d5dba-5362-46ae-977b-577315f487bd,
  abstract     = {This paper discusses the professional roles of information systems analysts and users, focusing on a perspective of human intensive, rather than software intensive information systems. The concept of ‘meaningful use’ is discussed in re-lation to measures of success/failure in IS development. The authors consider how a number of different aspects of reductionism may distort analyses, so that processes of inquiry cannot support organizational actors to explore and shape their requirements in relation to meaningful use. Approaches which attempt to simplify complex problem spaces, to render them more susceptible to ‘solution’ are problematized. Alternative perspectives which attempt a systematic, holistic complexification, by supporting contextual dependencies to emerge, are advocated as a way forward.},
  author       = {Bednar, Peter and Welch, Christine},
  editor       = {D'Atri, A and DeMarco, M and Casalino, N},
  isbn         = {978-3-7908-2009-6},
  keyword      = {Critically Informed Analysis,Contextual Inquiry,Contextual Analysis,Systems Analysis,Systems Development},
  language     = {eng},
  pages        = {33--40},
  publisher    = {Springer},
  series       = {Interdisciplinary Aspects of Information Systems Studies},
  title        = {Loitering with intent: dealing with human-intensive systems},
  year         = {2008},
}