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An exploration of opportunities for a theory of information inadequacy

Kajtazi, Miranda LU and Haftor, Darek (2018) 13th IFIP TC 9 International Conference on Human Choice and Computers, HCC 2018 Held at the 24th IFIP World Computer Congress, WCC 2018 In IFIP Advances in Information and Communication Technology 537. p.384-394
Abstract

Our everyday experiences show that the lack of needed information in various human affairs may give rise to consequences that we would like to avoid – e.g. the 2004 Tsunami in Southeast Asia. However, we still do not have a coherent theoretical body that addresses such experiences of information inadequacy as this changes everything in respect to the current conception of the information society, where technology plays a central role. To this end, we provide an initial exploration of opportunities for such a theory: when needed information is not available in human affairs, for any reason. We start with diagnoses of five existing central theoretical bodies that constitute promising candidates to account for instances of information... (More)

Our everyday experiences show that the lack of needed information in various human affairs may give rise to consequences that we would like to avoid – e.g. the 2004 Tsunami in Southeast Asia. However, we still do not have a coherent theoretical body that addresses such experiences of information inadequacy as this changes everything in respect to the current conception of the information society, where technology plays a central role. To this end, we provide an initial exploration of opportunities for such a theory: when needed information is not available in human affairs, for any reason. We start with diagnoses of five existing central theoretical bodies that constitute promising candidates to account for instances of information inadequacy. The results show though that these do not offer a comprehensive account for situations where needed information is missing. Secondly, an empirical investigation was conducted, utilizing grounded theory approach, where fifty cases of information inadequacy were analysed. This revealed a number of patterns of plausible causes of information inadequacies in human affairs, which offer a preliminary foundation for a future theory of information inadequacy. This result suggests that information inadequacies may be understood as various instances of information-lack and information-overflow. These two, in turn, include numerous factors that cause information inadequacies, ranging from political and cultural structures, through human individual capabilities, and ending with procedural set-ups and technological artefacts. We advocate that further research should be conducted to explore various instances of information inadequacy aimed to the formulation of a coherent theory.

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Please use this url to cite or link to this publication:
author
organization
publishing date
type
Chapter in Book/Report/Conference proceeding
publication status
published
subject
keywords
Information inadequacy, Information lack, Information management, Information needs, Information overload
host publication
This Changes Everything – ICT and Climate Change
series title
IFIP Advances in Information and Communication Technology
editor
Kimppa, Kai; Leenen, Louise; Ess, Charles; Kreps, David; ; ; and
volume
537
pages
11 pages
publisher
Springer New York LLC
conference name
13th IFIP TC 9 International Conference on Human Choice and Computers, HCC 2018 Held at the 24th IFIP World Computer Congress, WCC 2018
conference location
Poznan, Poland
conference dates
2018-09-19 - 2018-09-21
external identifiers
  • scopus:85053896435
ISSN
1868-4238
ISBN
9783319996042
DOI
10.1007/978-3-319-99605-9_29
language
English
LU publication?
yes
id
1bc79e2c-c242-4f3b-bab6-e56cf76ab518
date added to LUP
2018-10-22 13:29:46
date last changed
2019-02-20 11:32:43
@inproceedings{1bc79e2c-c242-4f3b-bab6-e56cf76ab518,
  abstract     = {<p>Our everyday experiences show that the lack of needed information in various human affairs may give rise to consequences that we would like to avoid – e.g. the 2004 Tsunami in Southeast Asia. However, we still do not have a coherent theoretical body that addresses such experiences of information inadequacy as this changes everything in respect to the current conception of the information society, where technology plays a central role. To this end, we provide an initial exploration of opportunities for such a theory: when needed information is not available in human affairs, for any reason. We start with diagnoses of five existing central theoretical bodies that constitute promising candidates to account for instances of information inadequacy. The results show though that these do not offer a comprehensive account for situations where needed information is missing. Secondly, an empirical investigation was conducted, utilizing grounded theory approach, where fifty cases of information inadequacy were analysed. This revealed a number of patterns of plausible causes of information inadequacies in human affairs, which offer a preliminary foundation for a future theory of information inadequacy. This result suggests that information inadequacies may be understood as various instances of information-lack and information-overflow. These two, in turn, include numerous factors that cause information inadequacies, ranging from political and cultural structures, through human individual capabilities, and ending with procedural set-ups and technological artefacts. We advocate that further research should be conducted to explore various instances of information inadequacy aimed to the formulation of a coherent theory.</p>},
  author       = {Kajtazi, Miranda and Haftor, Darek},
  booktitle    = {IFIP Advances in Information and Communication Technology},
  editor       = {Kimppa, Kai and Leenen, Louise and Ess, Charles and Kreps, David},
  isbn         = {9783319996042},
  issn         = {1868-4238},
  keyword      = {Information inadequacy,Information lack,Information management,Information needs,Information overload},
  language     = {eng},
  location     = {Poznan, Poland},
  pages        = {384--394},
  publisher    = {Springer New York LLC},
  title        = {An exploration of opportunities for a theory of information inadequacy},
  url          = {http://dx.doi.org/10.1007/978-3-319-99605-9_29},
  volume       = {537},
  year         = {2018},
}