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Adoption Reasons for Enterprise Systems as a Service - A Recap of Provider Perspectives

Johansson, Björn LU ; Ruivo, Pedro and Rodrigues, Jorge (2015) In Procedia Computer Science 64. p.132-139
Abstract
In 2003 the concept of Application Service Provision (ASP) as a way to provide Enterprise Systems (ES) to Small and Medium sized Enterprises (SMEs), “hyped”. In 2013 we saw the same “hype” but now with the Software as a Service (SaaS) model. Even if labelled differently, these concepts seem to mean the same and so, in this paper, we explore if providers perspective for the adoption of external provision of ES as services has changed and, if so, which changes could be seen between the two studies conducted in 2003 (an ASP study) and 2013 (a SaaS study). The main question this paper addresses is: Which changes can be seen from the provider of ES as services point of view as influential reasons to the decision for adopting such services. From... (More)
In 2003 the concept of Application Service Provision (ASP) as a way to provide Enterprise Systems (ES) to Small and Medium sized Enterprises (SMEs), “hyped”. In 2013 we saw the same “hype” but now with the Software as a Service (SaaS) model. Even if labelled differently, these concepts seem to mean the same and so, in this paper, we explore if providers perspective for the adoption of external provision of ES as services has changed and, if so, which changes could be seen between the two studies conducted in 2003 (an ASP study) and 2013 (a SaaS study). The main question this paper addresses is: Which changes can be seen from the provider of ES as services point of view as influential reasons to the decision for adopting such services. From the analysis of the two studies, the main conclusion is that providers still emphasize cost as an important factor for adoption, but, there was a change from “having cost control” to “decreasing actual cost”. (Less)
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author
; and
organization
publishing date
type
Contribution to journal
publication status
published
subject
keywords
SME., Small and Medium sized Enterprises, SaaS, Software as a Service, ASP, Application Service Provision
in
Procedia Computer Science
volume
64
pages
132 - 139
publisher
Elsevier
external identifiers
  • wos:000373839900018
  • scopus:84962815411
ISSN
1877-0509
DOI
10.1016/j.procs.2015.08.473
language
English
LU publication?
yes
id
1bf42b4b-fcf8-45ac-97e8-caa9ccaa2033 (old id 7867796)
date added to LUP
2016-04-01 14:45:49
date last changed
2022-01-28 02:25:47
@article{1bf42b4b-fcf8-45ac-97e8-caa9ccaa2033,
  abstract     = {{In 2003 the concept of Application Service Provision (ASP) as a way to provide Enterprise Systems (ES) to Small and Medium sized Enterprises (SMEs), “hyped”. In 2013 we saw the same “hype” but now with the Software as a Service (SaaS) model. Even if labelled differently, these concepts seem to mean the same and so, in this paper, we explore if providers perspective for the adoption of external provision of ES as services has changed and, if so, which changes could be seen between the two studies conducted in 2003 (an ASP study) and 2013 (a SaaS study). The main question this paper addresses is: Which changes can be seen from the provider of ES as services point of view as influential reasons to the decision for adopting such services. From the analysis of the two studies, the main conclusion is that providers still emphasize cost as an important factor for adoption, but, there was a change from “having cost control” to “decreasing actual cost”.}},
  author       = {{Johansson, Björn and Ruivo, Pedro and Rodrigues, Jorge}},
  issn         = {{1877-0509}},
  keywords     = {{SME.; Small and Medium sized Enterprises; SaaS; Software as a Service; ASP; Application Service Provision}},
  language     = {{eng}},
  pages        = {{132--139}},
  publisher    = {{Elsevier}},
  series       = {{Procedia Computer Science}},
  title        = {{Adoption Reasons for Enterprise Systems as a Service - A Recap of Provider Perspectives}},
  url          = {{https://lup.lub.lu.se/search/files/4150599/7867802.pdf}},
  doi          = {{10.1016/j.procs.2015.08.473}},
  volume       = {{64}},
  year         = {{2015}},
}