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A combined method for evaluating criteria when selecting ERP systems

Olson, David L; Johansson, Björn LU and Atem de Carvalho, Rogerio (2011) International Conference on Research and Practical Issues of Enterprise Information Systems, 2011 In [Host publication title missing]
Abstract
There are many benefits offered by integrated enterprise computer systems. There are a growing number of options available to obtain such management information system support. A major problem when selecting Enterprise Information Systems, in special ERP systems, is how to deal with the great diversity of options as well as the number of criteria used to evaluate each alternative. There is an implicit tradeoff between cost and system functionality. Total cost of ownership (TCO) is in itself very difficult to calculate accurately, and needs to be considered in light of other criteria. Published criteria for ERP selection decisions in a variety of contexts are reviewed. We also present a method which integrates a multicriteria rating... (More)
There are many benefits offered by integrated enterprise computer systems. There are a growing number of options available to obtain such management information system support. A major problem when selecting Enterprise Information Systems, in special ERP systems, is how to deal with the great diversity of options as well as the number of criteria used to evaluate each alternative. There is an implicit tradeoff between cost and system functionality. Total cost of ownership (TCO) is in itself very difficult to calculate accurately, and needs to be considered in light of other criteria. Published criteria for ERP selection decisions in a variety of contexts are reviewed. We also present a method which integrates a multicriteria rating strategy based on the Simple MultiAttribute Rating Theory (SMART) with the meta-method Prepare-Identify-Rate-Compare-Select (PIRCS) framework for driving the selection process. The method is demonstrated with a general ERP selection decision, but is meant as a framework that can be applied with whatever criteria decision makers deem important in the context of their specific decision. (Less)
Please use this url to cite or link to this publication:
author
organization
publishing date
type
Chapter in Book/Report/Conference proceeding
publication status
published
subject
keywords
ERP selection process, multiple criteria selection, decision criteria.
in
[Host publication title missing]
editor
Chaudhry, Sohail S
pages
11 pages
publisher
Center for Industrial Production, Aalborg University
conference name
International Conference on Research and Practical Issues of Enterprise Information Systems, 2011
ISBN
978-87-91831-42-3
language
English
LU publication?
yes
id
291dd0a2-3c50-4f65-b240-d8dfbf3d7720 (old id 2174856)
date added to LUP
2011-10-19 13:45:16
date last changed
2016-07-15 10:08:15
@inproceedings{291dd0a2-3c50-4f65-b240-d8dfbf3d7720,
  abstract     = {There are many benefits offered by integrated enterprise computer systems. There are a growing number of options available to obtain such management information system support. A major problem when selecting Enterprise Information Systems, in special ERP systems, is how to deal with the great diversity of options as well as the number of criteria used to evaluate each alternative. There is an implicit tradeoff between cost and system functionality. Total cost of ownership (TCO) is in itself very difficult to calculate accurately, and needs to be considered in light of other criteria. Published criteria for ERP selection decisions in a variety of contexts are reviewed. We also present a method which integrates a multicriteria rating strategy based on the Simple MultiAttribute Rating Theory (SMART) with the meta-method Prepare-Identify-Rate-Compare-Select (PIRCS) framework for driving the selection process. The method is demonstrated with a general ERP selection decision, but is meant as a framework that can be applied with whatever criteria decision makers deem important in the context of their specific decision.},
  author       = {Olson, David L and Johansson, Björn and Atem de Carvalho, Rogerio},
  booktitle    = {[Host publication title missing]},
  editor       = {Chaudhry, Sohail S},
  isbn         = {978-87-91831-42-3},
  keyword      = {ERP selection process,multiple criteria selection,decision criteria.},
  language     = {eng},
  pages        = {11},
  publisher    = {Center for Industrial Production, Aalborg University},
  title        = {A combined method for evaluating criteria when selecting ERP systems},
  year         = {2011},
}