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Management of Information Systems Outsourcing: Evaluation of Lessons Learned From a Boundary Spanning Perspective

Johansson, Björn LU and Bergkvist, Linda (2012) In Electronic Journal of Information Systems Evaluation 15(1). p.63-73
Abstract
Even if outsourcing is a well-researched phenomenon, it can be stated that evaluation studies on IS outsourcing relationships are scarce. From a description of two IS outsourcing relationship cases, a set of les-sons learned are presented. A boundary spanning perspective is then used when evaluating these lessons learned in the client-supplier outsourcing relationships and thereby adding a “new” theoretical perspective on outsourcing relationships. The evaluation is concluded in a set of propositions that present the boundary spanning perspective of the lessons learned. The aim of these propositions is to act as both a guiding tool for how to further develop boundary spanning roles in outsourcing relationships and to act as a base for... (More)
Even if outsourcing is a well-researched phenomenon, it can be stated that evaluation studies on IS outsourcing relationships are scarce. From a description of two IS outsourcing relationship cases, a set of les-sons learned are presented. A boundary spanning perspective is then used when evaluating these lessons learned in the client-supplier outsourcing relationships and thereby adding a “new” theoretical perspective on outsourcing relationships. The evaluation is concluded in a set of propositions that present the boundary spanning perspective of the lessons learned. The aim of these propositions is to act as both a guiding tool for how to further develop boundary spanning roles in outsourcing relationships and to act as a base for future research on outsourcing relationships. (Less)
Please use this url to cite or link to this publication:
author
organization
publishing date
type
Contribution to journal
publication status
published
subject
keywords
relationships management, IS outsourcing, boundary spanning
in
Electronic Journal of Information Systems Evaluation
volume
15
issue
1
pages
63 - 73
publisher
Academic Conferences
ISSN
1566-6379
language
English
LU publication?
yes
id
975b9619-7232-4a40-8545-3df72ea75358 (old id 2518024)
alternative location
http://www.ejise.com/
date added to LUP
2012-04-26 11:14:12
date last changed
2016-09-14 11:31:41
@article{975b9619-7232-4a40-8545-3df72ea75358,
  abstract     = {Even if outsourcing is a well-researched phenomenon, it can be stated that evaluation studies on IS outsourcing relationships are scarce. From a description of two IS outsourcing relationship cases, a set of les-sons learned are presented. A boundary spanning perspective is then used when evaluating these lessons learned in the client-supplier outsourcing relationships and thereby adding a “new” theoretical perspective on outsourcing relationships. The evaluation is concluded in a set of propositions that present the boundary spanning perspective of the lessons learned. The aim of these propositions is to act as both a guiding tool for how to further develop boundary spanning roles in outsourcing relationships and to act as a base for future research on outsourcing relationships.},
  author       = {Johansson, Björn and Bergkvist, Linda},
  issn         = {1566-6379},
  keyword      = {relationships management,IS outsourcing,boundary spanning},
  language     = {eng},
  number       = {1},
  pages        = {63--73},
  publisher    = {Academic Conferences},
  series       = {Electronic Journal of Information Systems Evaluation},
  title        = {Management of Information Systems Outsourcing: Evaluation of Lessons Learned From a Boundary Spanning Perspective},
  volume       = {15},
  year         = {2012},
}