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Information sharing in extended supply chains : why does it have to be so difficult?

Kembro, Joakim LU orcid ; Näslund, Dag LU and Olhager, Jan LU orcid (2024) In Production Planning and Control
Abstract

Theory and practice present opposing views on whether or not companies should strive for multi-tier information sharing (MTIS) in supply chains. The purpose of this study was to identify and explore factors that influence MTIS. We performed a longitudinal Delphi study with 29 supply chain experts, including in-depth interviews and quantitative as well as qualitative analyses. Twelve contextual factors were identified, most of which exhibit a statistically significant negative relationship between importance and feasibility. Two configurations were identified, representing two distinctly different supply chain contexts with respect to complexity and uncertainty. Both configurations exhibit tensions between importance and feasibility. We... (More)

Theory and practice present opposing views on whether or not companies should strive for multi-tier information sharing (MTIS) in supply chains. The purpose of this study was to identify and explore factors that influence MTIS. We performed a longitudinal Delphi study with 29 supply chain experts, including in-depth interviews and quantitative as well as qualitative analyses. Twelve contextual factors were identified, most of which exhibit a statistically significant negative relationship between importance and feasibility. Two configurations were identified, representing two distinctly different supply chain contexts with respect to complexity and uncertainty. Both configurations exhibit tensions between importance and feasibility. We formulate and explain the ‘importance–feasibility paradox’. In contexts where MTIS is perceived to be important, it is difficult to establish information sharing, and in contexts where MTIS is feasible, it is not perceived as important. Understanding the paradox and its causes is vital for practitioners as well as researchers.

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author
; and
organization
publishing date
type
Contribution to journal
publication status
in press
subject
keywords
COVID-19 pandemic, Delphi study, longitudinal study, multi-tier information sharing, paradox
in
Production Planning and Control
publisher
Taylor & Francis
external identifiers
  • scopus:85189966260
ISSN
0953-7287
DOI
10.1080/09537287.2024.2331742
language
English
LU publication?
yes
id
286bf85e-4cbf-4d01-acd3-23431ba6d49d
date added to LUP
2024-04-24 15:30:46
date last changed
2024-04-24 15:32:10
@article{286bf85e-4cbf-4d01-acd3-23431ba6d49d,
  abstract     = {{<p>Theory and practice present opposing views on whether or not companies should strive for multi-tier information sharing (MTIS) in supply chains. The purpose of this study was to identify and explore factors that influence MTIS. We performed a longitudinal Delphi study with 29 supply chain experts, including in-depth interviews and quantitative as well as qualitative analyses. Twelve contextual factors were identified, most of which exhibit a statistically significant negative relationship between importance and feasibility. Two configurations were identified, representing two distinctly different supply chain contexts with respect to complexity and uncertainty. Both configurations exhibit tensions between importance and feasibility. We formulate and explain the ‘importance–feasibility paradox’. In contexts where MTIS is perceived to be important, it is difficult to establish information sharing, and in contexts where MTIS is feasible, it is not perceived as important. Understanding the paradox and its causes is vital for practitioners as well as researchers.</p>}},
  author       = {{Kembro, Joakim and Näslund, Dag and Olhager, Jan}},
  issn         = {{0953-7287}},
  keywords     = {{COVID-19 pandemic; Delphi study; longitudinal study; multi-tier information sharing; paradox}},
  language     = {{eng}},
  publisher    = {{Taylor & Francis}},
  series       = {{Production Planning and Control}},
  title        = {{Information sharing in extended supply chains : why does it have to be so difficult?}},
  url          = {{http://dx.doi.org/10.1080/09537287.2024.2331742}},
  doi          = {{10.1080/09537287.2024.2331742}},
  year         = {{2024}},
}