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Co-designing with extreme users : a framework for user participation in design processes

Johansson, Stefan LU ; Hedvall, Per Olof LU orcid ; Larsdotter, Mia ; Larsson, Thomas P. and Gustavsson, Catharina (2023) In Scandinavian Journal of Disability Research 25(1). p.418-430
Abstract

The demand for user participation in design processes is increasing, and there is a need to formulate guidance on how to involve disabled users and their representative organisations. Their participation contributes an extreme user perspective to the design process. The aim of this study was to develop an empirically grounded framework for user participation in co-design processes, involving the users with wide range of characteristics. The study was theoretically grounded in ‘participatory design’ and ‘value sensitive design’ and used an exploratory study design with online workshops to iteratively collect and analyse data. All participants collaborated on an online Miro-board to identify themes and formulate guiding principles for the... (More)

The demand for user participation in design processes is increasing, and there is a need to formulate guidance on how to involve disabled users and their representative organisations. Their participation contributes an extreme user perspective to the design process. The aim of this study was to develop an empirically grounded framework for user participation in co-design processes, involving the users with wide range of characteristics. The study was theoretically grounded in ‘participatory design’ and ‘value sensitive design’ and used an exploratory study design with online workshops to iteratively collect and analyse data. All participants collaborated on an online Miro-board to identify themes and formulate guiding principles for the framework. We propose a framework consisting of three themes: participation fundamentals, participation ethics and participation practicalities, entailing 11 guiding principles. By applying this framework, the premises, methods and activities in the design process will be accessible to all participants, and user participation in design projects will become more transparent, equitable and easier to implement. It will enable all users, people with disabilities and others, to participate and contribute to a design that can be used by the widest range of people.

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author
; ; ; and
organization
publishing date
type
Contribution to journal
publication status
published
subject
keywords
Accessibility, Disability, Impairment, Participation, Qualitative thematic analysis, Universal design
in
Scandinavian Journal of Disability Research
volume
25
issue
1
pages
13 pages
publisher
Taylor & Francis
external identifiers
  • scopus:85179661090
ISSN
1501-7419
DOI
10.16993/sjdr.952
language
English
LU publication?
yes
additional info
Funding Information: The study was funded by grants from FORTE – The Swedish Research Council for Health, Working Life and Welfare (grant number: 2018-01806).
id
2eab7f50-cd70-449a-adb0-38d0684713c0
date added to LUP
2023-12-29 21:53:17
date last changed
2024-01-13 11:58:26
@article{2eab7f50-cd70-449a-adb0-38d0684713c0,
  abstract     = {{<p>The demand for user participation in design processes is increasing, and there is a need to formulate guidance on how to involve disabled users and their representative organisations. Their participation contributes an extreme user perspective to the design process. The aim of this study was to develop an empirically grounded framework for user participation in co-design processes, involving the users with wide range of characteristics. The study was theoretically grounded in ‘participatory design’ and ‘value sensitive design’ and used an exploratory study design with online workshops to iteratively collect and analyse data. All participants collaborated on an online Miro-board to identify themes and formulate guiding principles for the framework. We propose a framework consisting of three themes: participation fundamentals, participation ethics and participation practicalities, entailing 11 guiding principles. By applying this framework, the premises, methods and activities in the design process will be accessible to all participants, and user participation in design projects will become more transparent, equitable and easier to implement. It will enable all users, people with disabilities and others, to participate and contribute to a design that can be used by the widest range of people.</p>}},
  author       = {{Johansson, Stefan and Hedvall, Per Olof and Larsdotter, Mia and Larsson, Thomas P. and Gustavsson, Catharina}},
  issn         = {{1501-7419}},
  keywords     = {{Accessibility; Disability; Impairment; Participation; Qualitative thematic analysis; Universal design}},
  language     = {{eng}},
  month        = {{12}},
  number       = {{1}},
  pages        = {{418--430}},
  publisher    = {{Taylor & Francis}},
  series       = {{Scandinavian Journal of Disability Research}},
  title        = {{Co-designing with extreme users : a framework for user participation in design processes}},
  url          = {{http://dx.doi.org/10.16993/sjdr.952}},
  doi          = {{10.16993/sjdr.952}},
  volume       = {{25}},
  year         = {{2023}},
}