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BI Views: Connection, Immersion, and Fusion Through the Lens of Emergence

Carlsson, Sven LU and Tona, Olgerta LU (2012) In Fusing decision support systems into the fabric of the context p.125-136
Abstract
In the debate on the core of Information System (IS), El Sawy identified three faces of IS views: connection, immersion, and fusion. However, no research has further elaborated these concepts. For this task, we adopted the characteristics of the old concept of “emergence” to better describe and explain the shifts in IS from connection to immersion and finally towards fusion. A police organization is examined as a case study, and its Business Intelligence (BI) system and users and their interaction in solving daily tasks are observed. The study took place during two different time periods in 2009 and 2011. Both quantitative and qualitative methods were used, including a survey and interviews. Two main user groups were identified in the... (More)
In the debate on the core of Information System (IS), El Sawy identified three faces of IS views: connection, immersion, and fusion. However, no research has further elaborated these concepts. For this task, we adopted the characteristics of the old concept of “emergence” to better describe and explain the shifts in IS from connection to immersion and finally towards fusion. A police organization is examined as a case study, and its Business Intelligence (BI) system and users and their interaction in solving daily tasks are observed. The study took place during two different time periods in 2009 and 2011. Both quantitative and qualitative methods were used, including a survey and interviews. Two main user groups were identified in the police organization: viewers and analysts. The results of this study showed that in the context of viewers BI is in connection view and is slowly emerging into immersion. On the other hand, in the context of analysts BI is positioned in immersion view and, based on emergent properties, we concluded that there is potential for a slow emergence towards fusion once more capabilities are integrated in the BI system used by the analysts. (Less)
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author
organization
publishing date
type
Chapter in Book/Report/Conference proceeding
publication status
published
subject
keywords
Business Intelligence, emergence, connection view, immersion view, fusion view
categories
Popular Science
in
Fusing decision support systems into the fabric of the context
editor
Respicio, Ana and Burstein, Frada
pages
125 - 136
publisher
IOS Press
external identifiers
  • Scopus:84879238507
ISBN
978-1-61499-072-7
language
English
LU publication?
yes
id
6b183b98-2672-4133-90b1-4d1217d5815f (old id 3054596)
date added to LUP
2012-09-21 10:26:30
date last changed
2017-01-01 07:58:59
@inbook{6b183b98-2672-4133-90b1-4d1217d5815f,
  abstract     = {In the debate on the core of Information System (IS), El Sawy identified three faces of IS views: connection, immersion, and fusion. However, no research has further elaborated these concepts. For this task, we adopted the characteristics of the old concept of “emergence” to better describe and explain the shifts in IS from connection to immersion and finally towards fusion. A police organization is examined as a case study, and its Business Intelligence (BI) system and users and their interaction in solving daily tasks are observed. The study took place during two different time periods in 2009 and 2011. Both quantitative and qualitative methods were used, including a survey and interviews. Two main user groups were identified in the police organization: viewers and analysts. The results of this study showed that in the context of viewers BI is in connection view and is slowly emerging into immersion. On the other hand, in the context of analysts BI is positioned in immersion view and, based on emergent properties, we concluded that there is potential for a slow emergence towards fusion once more capabilities are integrated in the BI system used by the analysts.},
  author       = {Carlsson, Sven and Tona, Olgerta},
  editor       = {Respicio, Ana and Burstein, Frada},
  isbn         = {978-1-61499-072-7},
  keyword      = {Business Intelligence,emergence,connection view,immersion view,fusion view},
  language     = {eng},
  pages        = {125--136},
  publisher    = {IOS Press},
  series       = {Fusing decision support systems into the fabric of the context},
  title        = {BI Views: Connection, Immersion, and Fusion Through the Lens of Emergence},
  year         = {2012},
}