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Determinants that Influence ERP Use and Value: Cross-Country Evidence on Scandinavian and Iberian SMEs

Ruivo, Pedro; Johansson, Björn LU ; Oliveira, Tiago and Neto, Miguel (2012) In Procedia Technology - Elsevier 5((2012)). p.354-362
Abstract
Enterprise resource planning (ERP) use and ERP value are of high interest among both academia's as well as practitioners. Despite different views of gained value from implemented ERP, there are some studies focusing in larger companies, however, few studies report on challenges experienced by Small and Medium sized Enterprises (SMEs). Based on diffusion of innovation (DOI) literature and resource-based view (RBV) theory, we explore the reasons for ERP post-adoption through a research model. From a large scale web-survey, a partial least squares (PLS) was conducted to empirically assess nine hypotheses. Findings are that best-practices and competitive pressure influence most ERP use and, analytics and collaboration influence ERP value.... (More)
Enterprise resource planning (ERP) use and ERP value are of high interest among both academia's as well as practitioners. Despite different views of gained value from implemented ERP, there are some studies focusing in larger companies, however, few studies report on challenges experienced by Small and Medium sized Enterprises (SMEs). Based on diffusion of innovation (DOI) literature and resource-based view (RBV) theory, we explore the reasons for ERP post-adoption through a research model. From a large scale web-survey, a partial least squares (PLS) was conducted to empirically assess nine hypotheses. Findings are that best-practices and competitive pressure influence most ERP use and, analytics and collaboration influence ERP value. Indicating, that ERPs are not only been used as a transaction processing system but also as front-end applications in SMEs. This is the first study that explores differences and similarities across Scandinavian and Iberian SMEs in regards to ERP use and ‘ERP value’. (Less)
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author
organization
publishing date
type
Contribution to journal
publication status
published
subject
keywords
ERP, SMEs, diffusion of innovation, resource-based view, use, value, Scandinavian, Iberian
in
Procedia Technology - Elsevier
volume
5
issue
(2012)
pages
354 - 362
publisher
Elsevier
ISSN
2212-0173
DOI
10.1016/j.protcy.2012.09.039
language
English
LU publication?
yes
id
54c65907-01b6-4d8d-bd75-f630693bd694 (old id 3126021)
alternative location
http://www.sciencedirect.com/science/article/pii/S2212017312004707
date added to LUP
2012-10-05 10:50:13
date last changed
2016-04-15 23:57:05
@article{54c65907-01b6-4d8d-bd75-f630693bd694,
  abstract     = {Enterprise resource planning (ERP) use and ERP value are of high interest among both academia's as well as practitioners. Despite different views of gained value from implemented ERP, there are some studies focusing in larger companies, however, few studies report on challenges experienced by Small and Medium sized Enterprises (SMEs). Based on diffusion of innovation (DOI) literature and resource-based view (RBV) theory, we explore the reasons for ERP post-adoption through a research model. From a large scale web-survey, a partial least squares (PLS) was conducted to empirically assess nine hypotheses. Findings are that best-practices and competitive pressure influence most ERP use and, analytics and collaboration influence ERP value. Indicating, that ERPs are not only been used as a transaction processing system but also as front-end applications in SMEs. This is the first study that explores differences and similarities across Scandinavian and Iberian SMEs in regards to ERP use and ‘ERP value’.},
  author       = {Ruivo, Pedro and Johansson, Björn and Oliveira, Tiago and Neto, Miguel},
  issn         = {2212-0173},
  keyword      = {ERP,SMEs,diffusion of innovation,resource-based view,use,value,Scandinavian,Iberian},
  language     = {eng},
  number       = {(2012)},
  pages        = {354--362},
  publisher    = {Elsevier},
  series       = {Procedia Technology - Elsevier},
  title        = {Determinants that Influence ERP Use and Value: Cross-Country Evidence on Scandinavian and Iberian SMEs},
  url          = {http://dx.doi.org/10.1016/j.protcy.2012.09.039},
  volume       = {5},
  year         = {2012},
}