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Using business intelligence to prevent and solve crime in Wallander land

Carlsson, Sven LU and Tona, Olgerta LU (2012) In Journal of Decision Systems 21(3). p.217-230
Abstract
Actor network theory (ANT) and sociomateriality are two influential information systems(IS) entanglement perspectives. El Sawy identified three faces of IS views: connection,immersion, and fusion. To elaborate the three views, we adopt relational emergence theory,

based on the philosophy of critical realism, to better describe and explain the shifts in IS from connection to immersion and finally towards fusion. A police organisation is used as a case study. Its business intelligence (BI) system and users and their interaction in solving daily tasks are observed in a holistic perspective based on emergence. The study took place during two different time periods in 2009 and 2011. Both quantitative and qualitative methods were used,... (More)
Actor network theory (ANT) and sociomateriality are two influential information systems(IS) entanglement perspectives. El Sawy identified three faces of IS views: connection,immersion, and fusion. To elaborate the three views, we adopt relational emergence theory,

based on the philosophy of critical realism, to better describe and explain the shifts in IS from connection to immersion and finally towards fusion. A police organisation is used as a case study. Its business intelligence (BI) system and users and their interaction in solving daily tasks are observed in a holistic perspective based on emergence. The study took place during two different time periods in 2009 and 2011. Both quantitative and qualitative methods were used, including a survey and interviews. Two main user groups were identified in the police organisation: viewers and analysts. The results of this study showed that BI viewers are in the connection view and are slowly emerging into immersion. On the other hand, the BI analysts are positioned in immersion and, based on emergent properties, we argue that there is potential for a slow emergence towards fusion once more capabilities are integrated in the BI system used by the analysts. (Less)
Please use this url to cite or link to this publication:
author
organization
publishing date
type
Contribution to specialist publication or newspaper
publication status
published
subject
keywords
business intelligence, emergence, connection view, immersion view, fusion view
categories
Popular Science
in
Journal of Decision Systems
volume
21
issue
3
pages
217 - 230
publisher
Hermes Science Publications
external identifiers
  • scopus:84874254892
ISSN
2116-7052
language
English
LU publication?
yes
id
73e680eb-fa65-45f0-a641-1df89904454e (old id 3164662)
date added to LUP
2012-11-08 10:26:28
date last changed
2017-01-01 07:30:58
@misc{73e680eb-fa65-45f0-a641-1df89904454e,
  abstract     = {Actor network theory (ANT) and sociomateriality are two influential information systems(IS) entanglement perspectives. El Sawy identified three faces of IS views: connection,immersion, and fusion. To elaborate the three views, we adopt relational emergence theory,<br/><br>
based on the philosophy of critical realism, to better describe and explain the shifts in IS from connection to immersion and finally towards fusion. A police organisation is used as a case study. Its business intelligence (BI) system and users and their interaction in solving daily tasks are observed in a holistic perspective based on emergence. The study took place during two different time periods in 2009 and 2011. Both quantitative and qualitative methods were used, including a survey and interviews. Two main user groups were identified in the police organisation: viewers and analysts. The results of this study showed that BI viewers are in the connection view and are slowly emerging into immersion. On the other hand, the BI analysts are positioned in immersion and, based on emergent properties, we argue that there is potential for a slow emergence towards fusion once more capabilities are integrated in the BI system used by the analysts.},
  author       = {Carlsson, Sven and Tona, Olgerta},
  issn         = {2116-7052},
  keyword      = {business intelligence,emergence,connection view,immersion view,fusion view},
  language     = {eng},
  number       = {3},
  pages        = {217--230},
  publisher    = {Hermes Science Publications},
  series       = {Journal of Decision Systems},
  title        = {Using business intelligence to prevent and solve crime in Wallander land},
  volume       = {21},
  year         = {2012},
}