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Young carers as co-designers of a web-based support system - the views of two publics

Elf, Mikael LU ; Rystedt, Hans; Lundin, Johan and Krevers, Barbro (2012) In Informatics for Health and Social Care 37(4). p.203-216
Abstract
Aim: The aim of the study was to reveal young carers' views of design of a web-based support system (WBSS) directed to them and the differences between their views and the views of project representatives (PRs), in a participatory design process. Methods: Eight young people, 17-24 years, were involved in either a work or a test group. The work group participated in video-recorded design meetings with representatives of the project. Content analysis and Dewey's concept of public were applied on the data. The test group worked from their homes and data were collected via test forms and used as supplemental data. Results: Four themes were revealed, constituting key parts in the design of the WBSS: Communicating the message, Ideational working... (More)
Aim: The aim of the study was to reveal young carers' views of design of a web-based support system (WBSS) directed to them and the differences between their views and the views of project representatives (PRs), in a participatory design process. Methods: Eight young people, 17-24 years, were involved in either a work or a test group. The work group participated in video-recorded design meetings with representatives of the project. Content analysis and Dewey's concept of public were applied on the data. The test group worked from their homes and data were collected via test forms and used as supplemental data. Results: Four themes were revealed, constituting key parts in the design of the WBSS: Communicating the message, Ideational working principles, User interaction and User interface. Furthermore, decisive differences between the views of participants and PRs were found. Conclusion: The four key parts should be considered in a WBSS directed to young carers. The study also suggests that early user involvement and critical reflection in the design process itself may be crucial to discern differences in perspective between designers and users. (Less)
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author
organization
publishing date
type
Contribution to journal
publication status
published
subject
keywords
Participatory design, public, support, young carers, Web
in
Informatics for Health and Social Care
volume
37
issue
4
pages
203 - 216
publisher
Informa Healthcare
external identifiers
  • wos:000311838500001
  • scopus:84870715913
ISSN
1753-8165
DOI
10.3109/17538157.2012.678450
language
English
LU publication?
yes
id
2ac1bc85-6521-43d5-b1e2-d7c94f556188 (old id 3372700)
date added to LUP
2013-02-01 07:00:37
date last changed
2017-08-20 03:07:51
@article{2ac1bc85-6521-43d5-b1e2-d7c94f556188,
  abstract     = {Aim: The aim of the study was to reveal young carers' views of design of a web-based support system (WBSS) directed to them and the differences between their views and the views of project representatives (PRs), in a participatory design process. Methods: Eight young people, 17-24 years, were involved in either a work or a test group. The work group participated in video-recorded design meetings with representatives of the project. Content analysis and Dewey's concept of public were applied on the data. The test group worked from their homes and data were collected via test forms and used as supplemental data. Results: Four themes were revealed, constituting key parts in the design of the WBSS: Communicating the message, Ideational working principles, User interaction and User interface. Furthermore, decisive differences between the views of participants and PRs were found. Conclusion: The four key parts should be considered in a WBSS directed to young carers. The study also suggests that early user involvement and critical reflection in the design process itself may be crucial to discern differences in perspective between designers and users.},
  author       = {Elf, Mikael and Rystedt, Hans and Lundin, Johan and Krevers, Barbro},
  issn         = {1753-8165},
  keyword      = {Participatory design,public,support,young carers,Web},
  language     = {eng},
  number       = {4},
  pages        = {203--216},
  publisher    = {Informa Healthcare},
  series       = {Informatics for Health and Social Care},
  title        = {Young carers as co-designers of a web-based support system - the views of two publics},
  url          = {http://dx.doi.org/10.3109/17538157.2012.678450},
  volume       = {37},
  year         = {2012},
}