What’s the buzz about the store? A comparative study of Word of Mouth and customer satisfaction, their sources and relationships to sales growt
(2013) p.97-128
Please use this url to cite or link to this publication:
https://lup.lub.lu.se/record/3450767
- author
- Anselmsson, Johan LU and Johansson, Ulf LU
- organization
- publishing date
- 2013
- type
- Chapter in Book/Report/Conference proceeding
- publication status
- published
- subject
- host publication
- European Retail Research
- pages
- 97 - 128
- publisher
- Springer
- ISBN
- 978-3-658-00716-4
- DOI
- 10.1007/978-3-658-00717-1_5
- language
- English
- LU publication?
- yes
- id
- 14f1a754-7de4-45db-a30f-d662e05a6ec3 (old id 3450767)
- date added to LUP
- 2016-04-01 12:55:29
- date last changed
- 2018-11-21 21:26:53
@inbook{14f1a754-7de4-45db-a30f-d662e05a6ec3, author = {{Anselmsson, Johan and Johansson, Ulf}}, booktitle = {{European Retail Research}}, isbn = {{978-3-658-00716-4}}, language = {{eng}}, pages = {{97--128}}, publisher = {{Springer}}, title = {{What’s the buzz about the store? A comparative study of Word of Mouth and customer satisfaction, their sources and relationships to sales growt}}, url = {{http://dx.doi.org/10.1007/978-3-658-00717-1_5}}, doi = {{10.1007/978-3-658-00717-1_5}}, year = {{2013}}, }