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Emotions in motion: tourist experiences in time and space

Zakrisson, Ingrid and Zillinger, Malin LU (2012) In Current Issues in Tourism 15(6). p.505-523
Abstract
The use of Global Positioning System (GPS) technology enables the study of tourists’

activities and movement patterns in real time. But what does this information tell us

about tourists’ subjective experiences? The present paper accounts for the results from

four case studies: two event studies and two destination studies. Two of these took

place in the wintertime, and two in the summertime. Visitors carried a GPS device for

one day, after which they answered a brief questionnaire. A total of 241 visitors

participated in the study. Based on cluster analyses of distance measures calculated

from the GPS data, several movement patterns were revealed. Three of these,... (More)
The use of Global Positioning System (GPS) technology enables the study of tourists’

activities and movement patterns in real time. But what does this information tell us

about tourists’ subjective experiences? The present paper accounts for the results from

four case studies: two event studies and two destination studies. Two of these took

place in the wintertime, and two in the summertime. Visitors carried a GPS device for

one day, after which they answered a brief questionnaire. A total of 241 visitors

participated in the study. Based on cluster analyses of distance measures calculated

from the GPS data, several movement patterns were revealed. Three of these, labelled

Main attraction visitors, Wanderers, and Specialists, emerged in all four cases. The

reported experiences differed between the clusters, especially concerning negative

experiences. In the destination studies, the clusters differed with regard to what was

considered a negative experience, while in the event studies, the clusters differed with

regard to how the tourists responded emotionally to their experiences. The authors

conclude that GPS technology is a promising tool for tourism research but that, if one

is to gain a full understanding of tourists’ experiences and mobility, it ought to be

combined with other methods. (Less)
Please use this url to cite or link to this publication:
author
organization
publishing date
type
Contribution to journal
publication status
published
subject
keywords
destination, emotions, event, GPS, mobility pattern, tourist experience
in
Current Issues in Tourism
volume
15
issue
6
pages
505 - 523
publisher
Taylor & Francis
external identifiers
  • wos:000306607200001
  • scopus:84864103188
ISSN
1368-3500
DOI
10.1080/13683500.2011.615391
language
English
LU publication?
yes
id
ab60ee9b-1d86-43d1-97fc-82e9bde8811b (old id 3631805)
date added to LUP
2013-04-09 11:57:26
date last changed
2017-02-19 03:04:37
@article{ab60ee9b-1d86-43d1-97fc-82e9bde8811b,
  abstract     = {The use of Global Positioning System (GPS) technology enables the study of tourists’<br/><br>
activities and movement patterns in real time. But what does this information tell us<br/><br>
about tourists’ subjective experiences? The present paper accounts for the results from<br/><br>
four case studies: two event studies and two destination studies. Two of these took<br/><br>
place in the wintertime, and two in the summertime. Visitors carried a GPS device for<br/><br>
one day, after which they answered a brief questionnaire. A total of 241 visitors<br/><br>
participated in the study. Based on cluster analyses of distance measures calculated<br/><br>
from the GPS data, several movement patterns were revealed. Three of these, labelled<br/><br>
Main attraction visitors, Wanderers, and Specialists, emerged in all four cases. The<br/><br>
reported experiences differed between the clusters, especially concerning negative<br/><br>
experiences. In the destination studies, the clusters differed with regard to what was<br/><br>
considered a negative experience, while in the event studies, the clusters differed with<br/><br>
regard to how the tourists responded emotionally to their experiences. The authors<br/><br>
conclude that GPS technology is a promising tool for tourism research but that, if one<br/><br>
is to gain a full understanding of tourists’ experiences and mobility, it ought to be<br/><br>
combined with other methods.},
  author       = {Zakrisson, Ingrid and Zillinger, Malin},
  issn         = {1368-3500},
  keyword      = {destination,emotions,event,GPS,mobility pattern,tourist experience},
  language     = {eng},
  number       = {6},
  pages        = {505--523},
  publisher    = {Taylor & Francis},
  series       = {Current Issues in Tourism},
  title        = {Emotions in motion: tourist experiences in time and space},
  url          = {http://dx.doi.org/10.1080/13683500.2011.615391},
  volume       = {15},
  year         = {2012},
}