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Digital Corporate Communication and Internal Communication

Andersson, Rickard LU orcid ; Heide, Mats LU orcid and Simonsson, Charlotte LU orcid (2023) p.18-33
Abstract
Internal communication is becoming increasingly digital. This chapter deals with how digital internal communication can be understood and discusses the implications of the digitalization of internal communication for organizations and organizing. It reviews previous definitions of internal communication and digitalization and proposes a definition of digital internal communication. It reviews previous studies on various aspects of digital internal communication and discusses what is changing and what remains the same as internal communication turns increasingly digital. The chapter critically examines problematic issues of the ongoing digitalization of internal communication and discusses the Swedish Transport Administration as an... (More)
Internal communication is becoming increasingly digital. This chapter deals with how digital internal communication can be understood and discusses the implications of the digitalization of internal communication for organizations and organizing. It reviews previous definitions of internal communication and digitalization and proposes a definition of digital internal communication. It reviews previous studies on various aspects of digital internal communication and discusses what is changing and what remains the same as internal communication turns increasingly digital. The chapter critically examines problematic issues of the ongoing digitalization of internal communication and discusses the Swedish Transport Administration as an illustrative example of digital internal communication. It concludes with suggestions for future research directions. (Less)
Please use this url to cite or link to this publication:
author
; and
organization
publishing date
type
Chapter in Book/Report/Conference proceeding
publication status
published
subject
host publication
Handbook of Digital Corporate Communication
editor
Luoma-aho, Vilma and Badham, Mark
pages
18 - 33
publisher
Edward Elgar Publishing
external identifiers
  • scopus:85176464029
ISBN
978 1 80220 195 6
978 1 80220 196 3
language
English
LU publication?
yes
id
3e723a7a-eceb-4cb2-b854-b44348eb82ec
alternative location
https://www.e-elgar.com/shop/gbp/handbook-on-digital-corporate-communication-9781802201956.html
date added to LUP
2021-05-13 11:27:45
date last changed
2024-04-16 04:01:47
@inbook{3e723a7a-eceb-4cb2-b854-b44348eb82ec,
  abstract     = {{Internal communication is becoming increasingly digital. This chapter deals with how digital internal communication can be understood and discusses the implications of the digitalization of internal communication for organizations and organizing. It reviews previous definitions of internal communication and digitalization and proposes a definition of digital internal communication. It reviews previous studies on various aspects of digital internal communication and discusses what is changing and what remains the same as internal communication turns increasingly digital. The chapter critically examines problematic issues of the ongoing digitalization of internal communication and discusses the Swedish Transport Administration as an illustrative example of digital internal communication. It concludes with suggestions for future research directions.}},
  author       = {{Andersson, Rickard and Heide, Mats and Simonsson, Charlotte}},
  booktitle    = {{Handbook of Digital Corporate Communication}},
  editor       = {{Luoma-aho, Vilma and Badham, Mark}},
  isbn         = {{978 1 80220 195 6}},
  language     = {{eng}},
  pages        = {{18--33}},
  publisher    = {{Edward Elgar Publishing}},
  title        = {{Digital Corporate Communication and Internal Communication}},
  url          = {{https://www.e-elgar.com/shop/gbp/handbook-on-digital-corporate-communication-9781802201956.html}},
  year         = {{2023}},
}