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Enhanced Mobility - Augmented Possibility? Developments in Co-operative Work

Rosander, Charlotte LU and Hoffmann, Lone (2002) IRIS 25 In Proceedings IRIS 25
Abstract
This paper enlightens enhanced mobility and the ongoing changes in collaboration forms. It reports on studies of communication and co-ordination in a work setting, including discussing the implications of the observations for enhancing mobility in co-operational work. In the analysis this paper use a framework developed by Lyytinen and Yoo (2001), in order to analyse a heterogeneous interconnected technological and organisational environment, which enables both physical and social mobility of computing and communication services between and across organisational actors. In response to earlier ignoration, the issues of large-scale design and integration to the existing installed base of services and infrastructures, both technical and... (More)
This paper enlightens enhanced mobility and the ongoing changes in collaboration forms. It reports on studies of communication and co-ordination in a work setting, including discussing the implications of the observations for enhancing mobility in co-operational work. In the analysis this paper use a framework developed by Lyytinen and Yoo (2001), in order to analyse a heterogeneous interconnected technological and organisational environment, which enables both physical and social mobility of computing and communication services between and across organisational actors. In response to earlier ignoration, the issues of large-scale design and integration to the existing installed base of services and infrastructures, both technical and social, are here put into focus. The framework consists at the fundamental level of three technological trends that drive the developments in mobile technology: mobility, convergence and mass scale. These factors influence in turn the developments in infrastructure and services, which encompass both technical and social elements. The empirical study took place in an IT-organisation, in one of the world’s leading Internet consulting companies. In the networked organisation the work practice is dependent on the co-workers ability to co-operate from various, constantly shifting, locations. This paper suggests that utilise Web-based Information Systems as communication media could initially provide necessary means to support mobility in their co-operational work. Our conclusions are that mobility is a fast-growing phenomenon, which will considerably change the terms and developments in co-operative work. Further, that the organisational culture will have deep impact on how the technology features are accepted and incorporated in the work practice. There is diversity in the use of the concept mobility, in relation to research. To meet this, the authors suggest a general Framework of Interaction Patterns model. The overall organisation of the framework is build around a dichotomy of variables, and it can be used normative in a design context or for descriptive purposes. (Less)
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author
organization
publishing date
type
Chapter in Book/Report/Conference proceeding
publication status
published
subject
keywords
mobility, co-operation, communication, nomadic environments, web-based systems, case study
in
Proceedings IRIS 25
pages
14 pages
conference name
IRIS 25
language
English
LU publication?
yes
id
0ca4f9f6-47c0-4bb6-9609-439c43561cac (old id 4025387)
date added to LUP
2013-10-02 10:25:51
date last changed
2016-04-16 10:38:13
@inproceedings{0ca4f9f6-47c0-4bb6-9609-439c43561cac,
  abstract     = {This paper enlightens enhanced mobility and the ongoing changes in collaboration forms. It reports on studies of communication and co-ordination in a work setting, including discussing the implications of the observations for enhancing mobility in co-operational work. In the analysis this paper use a framework developed by Lyytinen and Yoo (2001), in order to analyse a heterogeneous interconnected technological and organisational environment, which enables both physical and social mobility of computing and communication services between and across organisational actors. In response to earlier ignoration, the issues of large-scale design and integration to the existing installed base of services and infrastructures, both technical and social, are here put into focus. The framework consists at the fundamental level of three technological trends that drive the developments in mobile technology: mobility, convergence and mass scale. These factors influence in turn the developments in infrastructure and services, which encompass both technical and social elements. The empirical study took place in an IT-organisation, in one of the world’s leading Internet consulting companies. In the networked organisation the work practice is dependent on the co-workers ability to co-operate from various, constantly shifting, locations. This paper suggests that utilise Web-based Information Systems as communication media could initially provide necessary means to support mobility in their co-operational work. Our conclusions are that mobility is a fast-growing phenomenon, which will considerably change the terms and developments in co-operative work. Further, that the organisational culture will have deep impact on how the technology features are accepted and incorporated in the work practice. There is diversity in the use of the concept mobility, in relation to research. To meet this, the authors suggest a general Framework of Interaction Patterns model. The overall organisation of the framework is build around a dichotomy of variables, and it can be used normative in a design context or for descriptive purposes.},
  author       = {Rosander, Charlotte and Hoffmann, Lone},
  booktitle    = {Proceedings IRIS 25},
  keyword      = {mobility,co-operation,communication,nomadic environments,web-based systems,case study},
  language     = {eng},
  pages        = {14},
  title        = {Enhanced Mobility - Augmented Possibility? Developments in Co-operative Work},
  year         = {2002},
}