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Images of Reality - Interacton space analysis and large-scale design in open office landscape environments

Rosander, Charlotte LU (2004) The 27th Information Systems Research Seminar in Scandinavia (Iris 27), 2007 In Proceedings IRIS 27
Abstract
This chapter explores communication patterns and media choices among employees, as well as their connection with the ongoing changes in workplace design. It presents a multiple case study of communication and co-ordination in open landscape office environments. The study was carried out in three different organisations; an advertising firm, a manufacturing business, and an IT development office. In the organisations the work practice was to some degree dependent on possibilities to communicate from various locations among co-workers, both within and outside the office. This paper suggests that utilising more personalised and effective communication media could provide necessary means for more efficient support of co-operative work. The... (More)
This chapter explores communication patterns and media choices among employees, as well as their connection with the ongoing changes in workplace design. It presents a multiple case study of communication and co-ordination in open landscape office environments. The study was carried out in three different organisations; an advertising firm, a manufacturing business, and an IT development office. In the organisations the work practice was to some degree dependent on possibilities to communicate from various locations among co-workers, both within and outside the office. This paper suggests that utilising more personalised and effective communication media could provide necessary means for more efficient support of co-operative work. The issues of interaction space analysis and large-scale design, i.e. integration with the existing installed base of services and infrastructures, both technical and social, were here put into focus as influencing factors. To Trevino et al’s (1990) three factors I have added a forth factor, namely company culture that I believe has a great influence on employee’s media choices. The conclusions were that the organisational culture had deep impact on how the technology features were accepted and incorporated in the work practice for communication purposes. (Less)
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author
organization
publishing date
type
Chapter in Book/Report/Conference proceeding
publication status
published
subject
keywords
communication, media choice, open landscape office environment, company culture, multiple case study
in
Proceedings IRIS 27
pages
19 pages
conference name
The 27th Information Systems Research Seminar in Scandinavia (Iris 27), 2007
language
English
LU publication?
yes
id
44a77b3d-f646-4562-96a6-c307011f5a97 (old id 4025395)
date added to LUP
2013-10-02 10:26:18
date last changed
2016-07-12 14:02:52
@inproceedings{44a77b3d-f646-4562-96a6-c307011f5a97,
  abstract     = {This chapter explores communication patterns and media choices among employees, as well as their connection with the ongoing changes in workplace design. It presents a multiple case study of communication and co-ordination in open landscape office environments. The study was carried out in three different organisations; an advertising firm, a manufacturing business, and an IT development office. In the organisations the work practice was to some degree dependent on possibilities to communicate from various locations among co-workers, both within and outside the office. This paper suggests that utilising more personalised and effective communication media could provide necessary means for more efficient support of co-operative work. The issues of interaction space analysis and large-scale design, i.e. integration with the existing installed base of services and infrastructures, both technical and social, were here put into focus as influencing factors. To Trevino et al’s (1990) three factors I have added a forth factor, namely company culture that I believe has a great influence on employee’s media choices. The conclusions were that the organisational culture had deep impact on how the technology features were accepted and incorporated in the work practice for communication purposes.},
  author       = {Rosander, Charlotte},
  booktitle    = {Proceedings IRIS 27},
  keyword      = {communication,media choice,open landscape office environment,company culture,multiple case study},
  language     = {eng},
  pages        = {19},
  title        = {Images of Reality - Interacton space analysis and large-scale design in open office landscape environments},
  year         = {2004},
}