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Using Alliances to Increase ICT Capabilities

Pierce, Paul LU (2013) In Lund Studies in Economics and Management
Abstract (Swedish)
Popular Abstract in English

Information and Communication Technology (ICT) is perhaps the most important, emblematic and ubiquitous technology of contemporary society. ICT is used increasingly in new product areas and help resolve problems and challenges to mankind; it has even gotten to a point where life without ICT is hard to imagine.

For many incumbent firms, the infusion of ICT into their industries poses both threats and opportunities. It might drive significant shifts of financial wealth and make firm performance change drastically. It entails managerial challenges of a kind we might not have seen before, but where knowledge of what possibilities and limitations reside in ICT will be a key success factor.... (More)
Popular Abstract in English

Information and Communication Technology (ICT) is perhaps the most important, emblematic and ubiquitous technology of contemporary society. ICT is used increasingly in new product areas and help resolve problems and challenges to mankind; it has even gotten to a point where life without ICT is hard to imagine.

For many incumbent firms, the infusion of ICT into their industries poses both threats and opportunities. It might drive significant shifts of financial wealth and make firm performance change drastically. It entails managerial challenges of a kind we might not have seen before, but where knowledge of what possibilities and limitations reside in ICT will be a key success factor.

This thesis deals precisely with the challenges that arise when incumbents ally with ICT firms – our case is the security industry, which has had a strong analogue technology base in the past, but where ICT offers opportunity for business development now as well as in the foreseeable future. (Less)
Abstract
Information and Communication Technology (ICT) is perhaps the most important, emblematic and ubiquitous technology of contemporary society. ICT is used increasingly in new product areas and help resolve problems and challenges to mankind; it has even gotten to a point where life without ICT is hard to imagine.



Over the last decades ICT has become a core technology within the music, literature and media and many other industries, and reshaped the way we consume these services. For many incumbent firms, the infusion of ICT into their industries poses both threats and opportunities. It might drive significant shifts of financial wealth and make firm performance change drastically. It entails managerial challenges of a kind... (More)
Information and Communication Technology (ICT) is perhaps the most important, emblematic and ubiquitous technology of contemporary society. ICT is used increasingly in new product areas and help resolve problems and challenges to mankind; it has even gotten to a point where life without ICT is hard to imagine.



Over the last decades ICT has become a core technology within the music, literature and media and many other industries, and reshaped the way we consume these services. For many incumbent firms, the infusion of ICT into their industries poses both threats and opportunities. It might drive significant shifts of financial wealth and make firm performance change drastically. It entails managerial challenges of a kind we might not have seen before, but where knowledge of what possibilities and limitations reside in ICT will be a key success factor.



There are several possible ways to approach this challenge from ICT: recruitment, education, training, socialization and M&A are but a few examples. Another way is for the incumbents to team up with ICT firms and seek to learn, or at least access, the knowledge required to utilize the inherent power of ICT. This means that having an alliance, or even an alliance capability that lets you develop an ICT capability will be important.



This thesis deals precisely with the challenges that arise when incumbents ally with ICT firms – our case is the security industry, which has had a strong analogue technology base in the past, but where ICT offers opportunity for business development now as well as in the foreseeable future.



Based on a theoretical frame of reference, this book then uses empirical observations from four alliances within the evolving, global security industry to validate and develop an alliance framework that can be a great help to both practitioners as well as academia. Even though we suggest to approach the question of alliances with a three-legged model including Transfer Capacity, Relationship Governance and Cultural fit the framework in essence the framework caters for attempts at accessing knowledge and, thanks to the empirical conclusions made, alliances where the main benefit in the end might differ from initial aspirations. It also highlights the sometimes serendipitous and unexpected results of alliances, and that higher aspirations might have to be replaced by more modest ambitions. The fact of the matter is that that sometimes, grand visions of knowledge exchange and accumulation are simply not reachable. In fast-moving industries such as ICT, there might not be time and incentive enough to actually transfer knowledge, but instead ally to access finished products. (Less)
Please use this url to cite or link to this publication:
author
supervisor
opponent
  • Associate Professor Hedman, Jonas, Copenhagen Business School
organization
publishing date
type
Thesis
publication status
published
subject
keywords
Alliance, ICT capability, Transfer Capacity, Relationship Governance, Culture
in
Lund Studies in Economics and Management
pages
306 pages
publisher
LUSEM
defense location
EC2:101
defense date
2013-10-25 14:15
ISBN
978-91-7473-704-2
9789174737035
language
English
LU publication?
yes
id
1fbe5298-28cc-4b2c-9377-547d9707d913 (old id 4066497)
date added to LUP
2013-09-30 11:15:30
date last changed
2016-09-19 08:45:05
@phdthesis{1fbe5298-28cc-4b2c-9377-547d9707d913,
  abstract     = {Information and Communication Technology (ICT) is perhaps the most important, emblematic and ubiquitous technology of contemporary society. ICT is used increasingly in new product areas and help resolve problems and challenges to mankind; it has even gotten to a point where life without ICT is hard to imagine. <br/><br>
<br/><br>
Over the last decades ICT has become a core technology within the music, literature and media and many other industries, and reshaped the way we consume these services. For many incumbent firms, the infusion of ICT into their industries poses both threats and opportunities. It might drive significant shifts of financial wealth and make firm performance change drastically. It entails managerial challenges of a kind we might not have seen before, but where knowledge of what possibilities and limitations reside in ICT will be a key success factor. <br/><br>
<br/><br>
There are several possible ways to approach this challenge from ICT: recruitment, education, training, socialization and M&amp;A are but a few examples. Another way is for the incumbents to team up with ICT firms and seek to learn, or at least access, the knowledge required to utilize the inherent power of ICT. This means that having an alliance, or even an alliance capability that lets you develop an ICT capability will be important. <br/><br>
<br/><br>
This thesis deals precisely with the challenges that arise when incumbents ally with ICT firms – our case is the security industry, which has had a strong analogue technology base in the past, but where ICT offers opportunity for business development now as well as in the foreseeable future.<br/><br>
<br/><br>
Based on a theoretical frame of reference, this book then uses empirical observations from four alliances within the evolving, global security industry to validate and develop an alliance framework that can be a great help to both practitioners as well as academia. Even though we suggest to approach the question of alliances with a three-legged model including Transfer Capacity, Relationship Governance and Cultural fit the framework in essence the framework caters for attempts at accessing knowledge and, thanks to the empirical conclusions made, alliances where the main benefit in the end might differ from initial aspirations. It also highlights the sometimes serendipitous and unexpected results of alliances, and that higher aspirations might have to be replaced by more modest ambitions. The fact of the matter is that that sometimes, grand visions of knowledge exchange and accumulation are simply not reachable. In fast-moving industries such as ICT, there might not be time and incentive enough to actually transfer knowledge, but instead ally to access finished products.},
  author       = {Pierce, Paul},
  isbn         = {978-91-7473-704-2},
  keyword      = {Alliance,ICT capability,Transfer Capacity,Relationship Governance,Culture},
  language     = {eng},
  pages        = {306},
  publisher    = {LUSEM},
  school       = {Lund University},
  series       = {Lund Studies in Economics and Management},
  title        = {Using Alliances to Increase ICT Capabilities},
  year         = {2013},
}