Skip to main content

Lund University Publications

LUND UNIVERSITY LIBRARIES

The customer order decoupling point in empirical operations and supply chain management research : a systematic literature review and framework

Harfeldt-Berg, Magnus LU orcid and Olhager, Jan LU orcid (2024) In International Journal of Production Research
Abstract

The customer order decoupling point (CODP) is the point in the supply chain where the product is linked to a customer order and is, by definition, the last stock point along the supply chain. The CODP decouples the upstream operations that are made to stock from the downstream operations that are triggered by customer orders. We employed a systematic literature review of the empirical research on the CODP in operations and supply chain management (OSCM). We identified 40 articles that explicitly contributed with empirical results concerning factors and characteristics for the operations upstream versus downstream of the CODP, or between make-to-stock (MTS) and make-to-order (MTO) operations. The 32 factors that were identified were... (More)

The customer order decoupling point (CODP) is the point in the supply chain where the product is linked to a customer order and is, by definition, the last stock point along the supply chain. The CODP decouples the upstream operations that are made to stock from the downstream operations that are triggered by customer orders. We employed a systematic literature review of the empirical research on the CODP in operations and supply chain management (OSCM). We identified 40 articles that explicitly contributed with empirical results concerning factors and characteristics for the operations upstream versus downstream of the CODP, or between make-to-stock (MTS) and make-to-order (MTO) operations. The 32 factors that were identified were grouped into four main categories: market and product factors, operations factors, supply chain factors, and performance measures. Based on the content analysis, we propose a framework that provides a holistic view on the CODP. The distinctive differences between MTS and MTO characteristics strongly suggest that there are two configurations: one for the upstream MTS-type operations and another for the downstream MTO-type operations. We discuss implications for research and practice and provide suggestions for further research.

(Less)
Please use this url to cite or link to this publication:
author
and
organization
publishing date
type
Contribution to journal
publication status
epub
subject
keywords
Configurations, decoupling point, leagility, make-to-order, make-to-stock, postponement
in
International Journal of Production Research
publisher
Taylor & Francis
external identifiers
  • scopus:85185688664
ISSN
0020-7543
DOI
10.1080/00207543.2024.2314164
language
English
LU publication?
yes
id
427991a6-0f7a-4352-8e64-3e33b5985cdd
date added to LUP
2024-03-19 11:34:45
date last changed
2024-03-19 11:35:52
@article{427991a6-0f7a-4352-8e64-3e33b5985cdd,
  abstract     = {{<p>The customer order decoupling point (CODP) is the point in the supply chain where the product is linked to a customer order and is, by definition, the last stock point along the supply chain. The CODP decouples the upstream operations that are made to stock from the downstream operations that are triggered by customer orders. We employed a systematic literature review of the empirical research on the CODP in operations and supply chain management (OSCM). We identified 40 articles that explicitly contributed with empirical results concerning factors and characteristics for the operations upstream versus downstream of the CODP, or between make-to-stock (MTS) and make-to-order (MTO) operations. The 32 factors that were identified were grouped into four main categories: market and product factors, operations factors, supply chain factors, and performance measures. Based on the content analysis, we propose a framework that provides a holistic view on the CODP. The distinctive differences between MTS and MTO characteristics strongly suggest that there are two configurations: one for the upstream MTS-type operations and another for the downstream MTO-type operations. We discuss implications for research and practice and provide suggestions for further research.</p>}},
  author       = {{Harfeldt-Berg, Magnus and Olhager, Jan}},
  issn         = {{0020-7543}},
  keywords     = {{Configurations; decoupling point; leagility; make-to-order; make-to-stock; postponement}},
  language     = {{eng}},
  publisher    = {{Taylor & Francis}},
  series       = {{International Journal of Production Research}},
  title        = {{The customer order decoupling point in empirical operations and supply chain management research : a systematic literature review and framework}},
  url          = {{http://dx.doi.org/10.1080/00207543.2024.2314164}},
  doi          = {{10.1080/00207543.2024.2314164}},
  year         = {{2024}},
}