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The Origins of the Cashless Society: Cash Dispensers, Direct to Account Payments and the Development of On-Line Real-Time Networks, C. 1965-1985

Bátiz-Lazo, Bernardo; Karlsson, Tobias LU and Thodenius, Björn (2014) In Essays in Economic & Business History 32.
Abstract
This article explores the technological choices made at the dawn of the massification of retail finance. We describe and analyze the early development of electronic banking and the foundations of the cashless society through the experiences of organizations with similar governance in two different competitive environments — Swedish and British savings banks. We document how the adoption of direct-to-account wage deposits and the subsequent deployment of networks of cash dispensers interacted with the adoption of on-line real-time (OLRT) computing, and distinguish on-line and OLRT communication as distinct stages in the evolution of computer networks. We emphasize the role of middle managers in the selection of alternative technologies and... (More)
This article explores the technological choices made at the dawn of the massification of retail finance. We describe and analyze the early development of electronic banking and the foundations of the cashless society through the experiences of organizations with similar governance in two different competitive environments — Swedish and British savings banks. We document how the adoption of direct-to-account wage deposits and the subsequent deployment of networks of cash dispensers interacted with the adoption of on-line real-time (OLRT) computing, and distinguish on-line and OLRT communication as distinct stages in the evolution of computer networks. We emphasize the role of middle managers in the selection of alternative technologies and show how delivering a cashless society proved more difficult than anticipated. (Less)
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author
organization
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type
Contribution to journal
publication status
published
subject
keywords
savings banks, cash dispensers, OLRT, Sweden, United Kingdom, twentieth century
in
Essays in Economic & Business History
volume
32
ISSN
0896-226X
language
English
LU publication?
yes
id
7ce499ac-371e-4b03-bc03-8fe219b71d2c (old id 4393293)
alternative location
http://www.ebhsoc.org/journal/index.php/journal/article/view/274/257
date added to LUP
2014-04-15 14:47:38
date last changed
2016-10-31 15:42:35
@article{7ce499ac-371e-4b03-bc03-8fe219b71d2c,
  abstract     = {This article explores the technological choices made at the dawn of the massification of retail finance. We describe and analyze the early development of electronic banking and the foundations of the cashless society through the experiences of organizations with similar governance in two different competitive environments — Swedish and British savings banks. We document how the adoption of direct-to-account wage deposits and the subsequent deployment of networks of cash dispensers interacted with the adoption of on-line real-time (OLRT) computing, and distinguish on-line and OLRT communication as distinct stages in the evolution of computer networks. We emphasize the role of middle managers in the selection of alternative technologies and show how delivering a cashless society proved more difficult than anticipated.},
  author       = {Bátiz-Lazo, Bernardo and Karlsson, Tobias and Thodenius, Björn},
  issn         = {0896-226X},
  keyword      = {savings banks,cash dispensers,OLRT,Sweden,United Kingdom,twentieth century},
  language     = {eng},
  series       = {Essays in Economic & Business History},
  title        = {The Origins of the Cashless Society: Cash Dispensers, Direct to Account Payments and the Development of On-Line Real-Time Networks, C. 1965-1985},
  volume       = {32},
  year         = {2014},
}