Balancing stakeholder interests : Socio-technical perspectives on smart working practice
(2019) IFIP WG 8.6 International Working Conference "Smart Working, Living and Organising" on Transfer and Diffusion of IT, TDIT 2018 In IFIP Advances in Information and Communication Technology 533. p.261-276- Abstract
The advantages put forward for so-called Smart working may sound very appealing. However, it is unlikely that all stakeholder groups involved will benefit to the same extent, if at all. Many initiatives that seem to be aimed at development of Smart work systems can be seen to be flawed, since they are suggested to support empowerment but are expressed in terms of pre-defined ‘best practice’. This inherent paradox leads to consideration of ways in which innovation could occur that would lead to genuinely Smart systems, harnessing Smart technologies and empowering engaged actors to co-create meaningful practice in pursuit of professional excellence. An open, socio-technical systems approach is suggested to be the way forward.
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https://lup.lub.lu.se/record/43fce379-22d9-42fe-b3d8-6fbfedbb106d
- author
- Bednar, Peter M. LU and Welch, Christine
- organization
- publishing date
- 2019
- type
- Chapter in Book/Report/Conference proceeding
- publication status
- published
- subject
- keywords
- Human-centred design, Open systems, Smart working, Socio-technical systems
- host publication
- Smart Working, Living and Organising - IFIP WG 8.6 International Conference on Transfer and Diffusion of IT, TDIT 2018, Proceedings
- series title
- IFIP Advances in Information and Communication Technology
- editor
- Wastell, David ; Bunker, Deborah ; Dwivedi, Yogesh K. and Elbanna, Amany
- volume
- 533
- pages
- 16 pages
- publisher
- Springer
- conference name
- IFIP WG 8.6 International Working Conference "Smart Working, Living and Organising" on Transfer and Diffusion of IT, TDIT 2018
- conference location
- Portsmouth, United Kingdom
- conference dates
- 2018-06-25 - 2018-06-25
- external identifiers
-
- scopus:85058575516
- ISSN
- 1868-4238
- ISBN
- 9783030043148
- DOI
- 10.1007/978-3-030-04315-5_18
- language
- English
- LU publication?
- yes
- id
- 43fce379-22d9-42fe-b3d8-6fbfedbb106d
- date added to LUP
- 2019-01-02 14:50:37
- date last changed
- 2022-04-25 20:17:33
@inproceedings{43fce379-22d9-42fe-b3d8-6fbfedbb106d, abstract = {{<p>The advantages put forward for so-called Smart working may sound very appealing. However, it is unlikely that all stakeholder groups involved will benefit to the same extent, if at all. Many initiatives that seem to be aimed at development of Smart work systems can be seen to be flawed, since they are suggested to support empowerment but are expressed in terms of pre-defined ‘best practice’. This inherent paradox leads to consideration of ways in which innovation could occur that would lead to genuinely Smart systems, harnessing Smart technologies and empowering engaged actors to co-create meaningful practice in pursuit of professional excellence. An open, socio-technical systems approach is suggested to be the way forward.</p>}}, author = {{Bednar, Peter M. and Welch, Christine}}, booktitle = {{Smart Working, Living and Organising - IFIP WG 8.6 International Conference on Transfer and Diffusion of IT, TDIT 2018, Proceedings}}, editor = {{Wastell, David and Bunker, Deborah and Dwivedi, Yogesh K. and Elbanna, Amany}}, isbn = {{9783030043148}}, issn = {{1868-4238}}, keywords = {{Human-centred design; Open systems; Smart working; Socio-technical systems}}, language = {{eng}}, pages = {{261--276}}, publisher = {{Springer}}, series = {{IFIP Advances in Information and Communication Technology}}, title = {{Balancing stakeholder interests : Socio-technical perspectives on smart working practice}}, url = {{http://dx.doi.org/10.1007/978-3-030-04315-5_18}}, doi = {{10.1007/978-3-030-04315-5_18}}, volume = {{533}}, year = {{2019}}, }