Advanced

Balancing stakeholder interests : Socio-technical perspectives on smart working practice

Bednar, Peter M. LU and Welch, Christine (2019) IFIP WG 8.6 International Working Conference "Smart Working, Living and Organising" on Transfer and Diffusion of IT, TDIT 2018 In IFIP Advances in Information and Communication Technology 533. p.261-276
Abstract

The advantages put forward for so-called Smart working may sound very appealing. However, it is unlikely that all stakeholder groups involved will benefit to the same extent, if at all. Many initiatives that seem to be aimed at development of Smart work systems can be seen to be flawed, since they are suggested to support empowerment but are expressed in terms of pre-defined ‘best practice’. This inherent paradox leads to consideration of ways in which innovation could occur that would lead to genuinely Smart systems, harnessing Smart technologies and empowering engaged actors to co-create meaningful practice in pursuit of professional excellence. An open, socio-technical systems approach is suggested to be the way forward.

Please use this url to cite or link to this publication:
author
organization
publishing date
type
Chapter in Book/Report/Conference proceeding
publication status
published
subject
keywords
Human-centred design, Open systems, Smart working, Socio-technical systems
host publication
Smart Working, Living and Organising - IFIP WG 8.6 International Conference on Transfer and Diffusion of IT, TDIT 2018, Proceedings
series title
IFIP Advances in Information and Communication Technology
editor
Wastell, David; Bunker, Deborah; Dwivedi, Yogesh K.; Elbanna, Amany; ; ; and
volume
533
pages
16 pages
publisher
Springer New York LLC
conference name
IFIP WG 8.6 International Working Conference "Smart Working, Living and Organising" on Transfer and Diffusion of IT, TDIT 2018
conference location
Portsmouth, United Kingdom
conference dates
2018-06-25 - 2018-06-25
external identifiers
  • scopus:85058575516
ISSN
1868-4238
ISBN
9783030043148
DOI
10.1007/978-3-030-04315-5_18
language
English
LU publication?
yes
id
43fce379-22d9-42fe-b3d8-6fbfedbb106d
date added to LUP
2019-01-02 14:50:37
date last changed
2019-01-02 14:50:37
@inproceedings{43fce379-22d9-42fe-b3d8-6fbfedbb106d,
  abstract     = {<p>The advantages put forward for so-called Smart working may sound very appealing. However, it is unlikely that all stakeholder groups involved will benefit to the same extent, if at all. Many initiatives that seem to be aimed at development of Smart work systems can be seen to be flawed, since they are suggested to support empowerment but are expressed in terms of pre-defined ‘best practice’. This inherent paradox leads to consideration of ways in which innovation could occur that would lead to genuinely Smart systems, harnessing Smart technologies and empowering engaged actors to co-create meaningful practice in pursuit of professional excellence. An open, socio-technical systems approach is suggested to be the way forward.</p>},
  author       = {Bednar, Peter M. and Welch, Christine},
  booktitle    = {IFIP Advances in Information and Communication Technology},
  editor       = {Wastell, David and Bunker, Deborah and Dwivedi, Yogesh K. and Elbanna, Amany},
  isbn         = {9783030043148},
  issn         = {1868-4238},
  keyword      = {Human-centred design,Open systems,Smart working,Socio-technical systems},
  language     = {eng},
  location     = {Portsmouth, United Kingdom},
  pages        = {261--276},
  publisher    = {Springer New York LLC},
  title        = {Balancing stakeholder interests : Socio-technical perspectives on smart working practice},
  url          = {http://dx.doi.org/10.1007/978-3-030-04315-5_18},
  volume       = {533},
  year         = {2019},
}