Personalized Support with ‘Little’ Data
(2014) 429. p.355-358- Abstract
- In this paper we look at opportunities to support the creation of value for all through the use of end-user-owned Virtual Personal Assistant. We use a chat-bot as example of technology with a possibility for transferring and diffusing new functionality, features and capabilities. This category of software can create potential value through its AI and natural language processing combined with emulation and imitation of emotional engagement which is personal, private and as such allows for intimate contextual relevance to be developed.
Please use this url to cite or link to this publication:
https://lup.lub.lu.se/record/4461480
- author
- Bednar, Peter LU ; Imrie, Peter and Welch, Christine
- organization
- publishing date
- 2014
- type
- Chapter in Book/Report/Conference proceeding
- publication status
- published
- subject
- keywords
- Personalized support, End-user owned, Knowledge worker, Little data, chat-bot, Emotional engagement, Contextual dependency, Natural Language Processing
- host publication
- Creating Value for All Through IT. IFIP WG 8.6 International Conference on Transfer and Diffusion of IT, TDIT 2014, Aalborg, Denmark, June 2-4, 2014. Proceedings
- editor
- Bergvall-Kåreborn, Birgitta and Nielsen, Peter Axel
- volume
- 429
- pages
- 355 - 358
- publisher
- Springer
- external identifiers
-
- scopus:84927636093
- ISSN
- 1868-4238
- ISBN
- 978-3-662-43458-1
- language
- English
- LU publication?
- yes
- additional info
- IFIP WG 8.6 International Conference on Transfer and Diffusion of IT, TDIT 2014, Aalborg, Denmark, June 2-4, 2014. Proceedings IFIP Advances in Information and Communication Technology
- id
- 71d00381-d1f8-4e10-9809-cb258d1eb989 (old id 4461480)
- alternative location
- http://link.springer.com/chapter/10.1007/978-3-662-43459-8_24
- date added to LUP
- 2016-04-01 14:50:22
- date last changed
- 2022-01-28 02:47:52
@inbook{71d00381-d1f8-4e10-9809-cb258d1eb989, abstract = {{In this paper we look at opportunities to support the creation of value for all through the use of end-user-owned Virtual Personal Assistant. We use a chat-bot as example of technology with a possibility for transferring and diffusing new functionality, features and capabilities. This category of software can create potential value through its AI and natural language processing combined with emulation and imitation of emotional engagement which is personal, private and as such allows for intimate contextual relevance to be developed.}}, author = {{Bednar, Peter and Imrie, Peter and Welch, Christine}}, booktitle = {{Creating Value for All Through IT. IFIP WG 8.6 International Conference on Transfer and Diffusion of IT, TDIT 2014, Aalborg, Denmark, June 2-4, 2014. Proceedings}}, editor = {{Bergvall-Kåreborn, Birgitta and Nielsen, Peter Axel}}, isbn = {{978-3-662-43458-1}}, issn = {{1868-4238}}, keywords = {{Personalized support; End-user owned; Knowledge worker; Little data; chat-bot; Emotional engagement; Contextual dependency; Natural Language Processing}}, language = {{eng}}, pages = {{355--358}}, publisher = {{Springer}}, title = {{Personalized Support with ‘Little’ Data}}, url = {{https://lup.lub.lu.se/search/files/4195083/4464407.pdf}}, volume = {{429}}, year = {{2014}}, }