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Socio-Technical Toolbox for Business Analysis in practice

Bednar, Peter LU ; Sadok, Moufida and Shiderova, Vasilena (2014) In Smart Organizations and Smart Artifacts: Fostering Interaction Between People, Technologies and Processes 7. p.219-227
Abstract
Socio-technical methods advocate a human-focus analysis that reflects

on social and technical factors in the design of organizational systems.

The aim of this paper is to report on the experiences of a ST toolbox use in

practice by 36 companies. Our findings show that the use of ST toolbox improves

companies’ understanding of their job practices and enhance their learning

about their business sustainability. These experiences of improvements are

not dependent on the sector or the size of the visited companies and confirm the

perceived usefulness and relevance of ST analysis in practice.
Please use this url to cite or link to this publication:
author
organization
publishing date
type
Chapter in Book/Report/Conference proceeding
publication status
published
subject
keywords
Socio-Technical analysis. Contextual Inquiry. Systems Practice. Organizational Change. Socio-Technical Toolbox. Systems Heuristics.
in
Smart Organizations and Smart Artifacts: Fostering Interaction Between People, Technologies and Processes
editor
Caporarello, Leonardo; Di Martino, Beniamino; Martinez, Marcello; ; and
volume
7
pages
219 - 227
publisher
Springer
external identifiers
  • scopus:84946033047
ISSN
2195-4968
ISBN
978-3-319-07040-7
978-3-319-07039-1
DOI
10.1007/978-3-319-07040-7_21
language
English
LU publication?
yes
id
ef38f6f8-c1fb-4c04-9dd3-acdeddfee17b (old id 4469175)
date added to LUP
2014-06-18 15:28:12
date last changed
2017-04-16 04:00:50
@inbook{ef38f6f8-c1fb-4c04-9dd3-acdeddfee17b,
  abstract     = {Socio-technical methods advocate a human-focus analysis that reflects<br/><br>
on social and technical factors in the design of organizational systems.<br/><br>
The aim of this paper is to report on the experiences of a ST toolbox use in<br/><br>
practice by 36 companies. Our findings show that the use of ST toolbox improves<br/><br>
companies’ understanding of their job practices and enhance their learning<br/><br>
about their business sustainability. These experiences of improvements are<br/><br>
not dependent on the sector or the size of the visited companies and confirm the<br/><br>
perceived usefulness and relevance of ST analysis in practice.},
  author       = {Bednar, Peter and Sadok, Moufida and Shiderova, Vasilena},
  editor       = {Caporarello, Leonardo and Di Martino, Beniamino and Martinez, Marcello},
  isbn         = {978-3-319-07040-7},
  issn         = {2195-4968},
  keyword      = {Socio-Technical analysis. Contextual Inquiry. Systems Practice. Organizational Change. Socio-Technical Toolbox. Systems Heuristics.},
  language     = {eng},
  pages        = {219--227},
  publisher    = {Springer},
  series       = {Smart Organizations and Smart Artifacts: Fostering Interaction Between People, Technologies and Processes},
  title        = {Socio-Technical Toolbox for Business Analysis in practice},
  url          = {http://dx.doi.org/10.1007/978-3-319-07040-7_21},
  volume       = {7},
  year         = {2014},
}