Conceptions of Decision Quality and Effectiveness in Decision Processes According to Administrative Officers and Investigators Making Decisions for Others in Three Swedish Public Authorities
(2014) In Administration in Social Work 38(3). p.271-282- Abstract
- This study investigated conceptions of decision quality and efficiency held by administrative officers from three Swedish public authorities (the Tax Board, the Social Insurance Agency, and the Police Authority) with respect to decisions made for other people. Research on conceptions of decision quality held by decision makers making decisions for themselves shows that decision outcome is emphasized. In contrast, the participants emphasized aspects relating to the communication step in the decision process as relevant for decision quality. This relates to the accountability aspect of decision making. Differences among the three organizations indicate the importance of domain-specific aspects.
Please use this url to cite or link to this publication:
https://lup.lub.lu.se/record/4665555
- author
- Allwood, Carl Martin and Salo, Ilkka LU
- organization
- publishing date
- 2014
- type
- Contribution to journal
- publication status
- published
- subject
- keywords
- conceptions, decision effectiveness, decision making, decision quality, decisions for others, domain specificity, organizations
- in
- Administration in Social Work
- volume
- 38
- issue
- 3
- pages
- 271 - 282
- publisher
- Taylor & Francis
- external identifiers
-
- wos:000356445900007
- scopus:84902816154
- ISSN
- 1544-4376
- DOI
- 10.1080/23303131.2014.893277
- language
- English
- LU publication?
- yes
- id
- ddbf41a8-266f-4503-b09f-4c44472e78c4 (old id 4665555)
- date added to LUP
- 2016-04-01 10:21:37
- date last changed
- 2022-02-25 00:58:17
@article{ddbf41a8-266f-4503-b09f-4c44472e78c4, abstract = {{This study investigated conceptions of decision quality and efficiency held by administrative officers from three Swedish public authorities (the Tax Board, the Social Insurance Agency, and the Police Authority) with respect to decisions made for other people. Research on conceptions of decision quality held by decision makers making decisions for themselves shows that decision outcome is emphasized. In contrast, the participants emphasized aspects relating to the communication step in the decision process as relevant for decision quality. This relates to the accountability aspect of decision making. Differences among the three organizations indicate the importance of domain-specific aspects.}}, author = {{Allwood, Carl Martin and Salo, Ilkka}}, issn = {{1544-4376}}, keywords = {{conceptions; decision effectiveness; decision making; decision quality; decisions for others; domain specificity; organizations}}, language = {{eng}}, number = {{3}}, pages = {{271--282}}, publisher = {{Taylor & Francis}}, series = {{Administration in Social Work}}, title = {{Conceptions of Decision Quality and Effectiveness in Decision Processes According to Administrative Officers and Investigators Making Decisions for Others in Three Swedish Public Authorities}}, url = {{http://dx.doi.org/10.1080/23303131.2014.893277}}, doi = {{10.1080/23303131.2014.893277}}, volume = {{38}}, year = {{2014}}, }