Change communication : Developing the perspective of sensemaking and the perspective of coworkers
Simonsson, Charlotte LU
and Heide, Mats
LU
(2020)
p.153-166
- Abstract
This chapter focuses on communication-centered change research and its implications for public sector organizations. It focuses on the organizational level and the communication processes through which changes are enacted. Special attention is given to coworkers and how they make sense in times of changes. Sensemaking processes play a crucial role in organizational changes; if managers and employees find it difficult to make sense of a current change, there will, to put it in simple terms, be no change. In effect, changes tend to trigger a process of active sensemaking among organization members. Changes are events that involve a disruption within the organization’s ongoing activities and its well-known patterns of action, which means... (More)
This chapter focuses on communication-centered change research and its implications for public sector organizations. It focuses on the organizational level and the communication processes through which changes are enacted. Special attention is given to coworkers and how they make sense in times of changes. Sensemaking processes play a crucial role in organizational changes; if managers and employees find it difficult to make sense of a current change, there will, to put it in simple terms, be no change. In effect, changes tend to trigger a process of active sensemaking among organization members. Changes are events that involve a disruption within the organization’s ongoing activities and its well-known patterns of action, which means that people actively search for meaning in change situations. The chapter highlights the complexity of changes and discusses specific prerequisites for changes in public sector organizations. Then, it discusses the vital role of sensemaking from a coworker-oriented perspective.
(Less)
- author
- Simonsson, Charlotte
LU
and Heide, Mats
LU
- organization
- publishing date
- 2020-01-01
- type
- Chapter in Book/Report/Conference proceeding
- publication status
- published
- subject
- keywords
- Communication processes, Communication-centered change research, Coworkers, External communication, Internal communication, Organizational change, Organizational level, Public sector organizations, Sensemaking processes
- host publication
- The Handbook of Public Sector Communication
- editor
- Luoma-aho, Vilma and Canel, María-José
- pages
- 14 pages
- publisher
- Wiley
- external identifiers
-
- scopus:85111092032
- ISBN
- 9781119263142
- 9781119263203
- DOI
- 10.1002/9781119263203.ch10
- language
- English
- LU publication?
- yes
- additional info
- Publisher Copyright: © 2020 John Wiley & Sons, Inc.
- id
- 49ae52c0-7152-4aef-9830-2d6e5cf3d0ab
- date added to LUP
- 2023-10-09 10:50:25
- date last changed
- 2024-04-19 02:06:06
@inbook{49ae52c0-7152-4aef-9830-2d6e5cf3d0ab,
abstract = {{<p>This chapter focuses on communication-centered change research and its implications for public sector organizations. It focuses on the organizational level and the communication processes through which changes are enacted. Special attention is given to coworkers and how they make sense in times of changes. Sensemaking processes play a crucial role in organizational changes; if managers and employees find it difficult to make sense of a current change, there will, to put it in simple terms, be no change. In effect, changes tend to trigger a process of active sensemaking among organization members. Changes are events that involve a disruption within the organization’s ongoing activities and its well-known patterns of action, which means that people actively search for meaning in change situations. The chapter highlights the complexity of changes and discusses specific prerequisites for changes in public sector organizations. Then, it discusses the vital role of sensemaking from a coworker-oriented perspective.</p>}},
author = {{Simonsson, Charlotte and Heide, Mats}},
booktitle = {{The Handbook of Public Sector Communication}},
editor = {{Luoma-aho, Vilma and Canel, María-José}},
isbn = {{9781119263142}},
keywords = {{Communication processes; Communication-centered change research; Coworkers; External communication; Internal communication; Organizational change; Organizational level; Public sector organizations; Sensemaking processes}},
language = {{eng}},
month = {{01}},
pages = {{153--166}},
publisher = {{Wiley}},
title = {{Change communication : Developing the perspective of sensemaking and the perspective of coworkers}},
url = {{http://dx.doi.org/10.1002/9781119263203.ch10}},
doi = {{10.1002/9781119263203.ch10}},
year = {{2020}},
}