Bedazzled by technology
(2021) Annual Conference of the Italian Chapter of AIS , 2019 In Lecture Notes in Information Systems and Organisation 37. p.21-31- Abstract
This paper is about the socio-technical findings of a project that was carried out for an organisation in the educational sector. The main aim of the project was to explore the possibilities of developing a mobile Augmented Reality authoring tool that educators would use to create AR experiences in attempt to improve their teaching methods. A novel ‘solution’ was designed and prototyped, which initially seemed to have great potential, but as the project progressed it gradually became evident that although the solution was possible, it was not necessarily a good solution. The project ended up being a prime example of the nowadays common phenomenon of designing efficacious but ineffective solutions for ill-defined problems. This paper... (More)
This paper is about the socio-technical findings of a project that was carried out for an organisation in the educational sector. The main aim of the project was to explore the possibilities of developing a mobile Augmented Reality authoring tool that educators would use to create AR experiences in attempt to improve their teaching methods. A novel ‘solution’ was designed and prototyped, which initially seemed to have great potential, but as the project progressed it gradually became evident that although the solution was possible, it was not necessarily a good solution. The project ended up being a prime example of the nowadays common phenomenon of designing efficacious but ineffective solutions for ill-defined problems. This paper analyses the project in retrospective from a soft systems thinking point of view, reflecting on the problems and limitations of attempting to solve problems with ill-defined boundaries and requirements using hard systems thinking.
(Less)
- author
- Ivanov, Ivanin ; Bednar, Peter LU and Paraskelidis, Athanasios
- organization
- publishing date
- 2021
- type
- Chapter in Book/Report/Conference proceeding
- publication status
- published
- subject
- keywords
- Augmented reality, Hard systems thinking, Soft systems thinking
- host publication
- Digital Transformation and Human Behavior- Innovation for People and Organisations
- series title
- Lecture Notes in Information Systems and Organisation
- editor
- Metallo, Concetta ; Ferrara, Maria ; Lazazzara, Alessandra and Za, Stefano
- volume
- 37
- pages
- 21 - 31
- publisher
- Springer Science and Business Media B.V.
- conference name
- Annual Conference of the Italian Chapter of AIS , 2019
- conference location
- Naples, Italy
- conference dates
- 2019-09-27 - 2019-09-28
- external identifiers
-
- scopus:85118451510
- ISSN
- 2195-4968
- 2195-4976
- ISBN
- 9783030475383
- DOI
- 10.1007/978-3-030-47539-0_3
- language
- English
- LU publication?
- yes
- additional info
- Publisher Copyright: © The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Nature Switzerland AG 2021.
- id
- 49d02e85-395f-4fdf-beff-f70d6002deeb
- date added to LUP
- 2021-12-02 12:42:01
- date last changed
- 2024-03-23 15:05:05
@inproceedings{49d02e85-395f-4fdf-beff-f70d6002deeb,
abstract = {{<p>This paper is about the socio-technical findings of a project that was carried out for an organisation in the educational sector. The main aim of the project was to explore the possibilities of developing a mobile Augmented Reality authoring tool that educators would use to create AR experiences in attempt to improve their teaching methods. A novel ‘solution’ was designed and prototyped, which initially seemed to have great potential, but as the project progressed it gradually became evident that although the solution was possible, it was not necessarily a good solution. The project ended up being a prime example of the nowadays common phenomenon of designing efficacious but ineffective solutions for ill-defined problems. This paper analyses the project in retrospective from a soft systems thinking point of view, reflecting on the problems and limitations of attempting to solve problems with ill-defined boundaries and requirements using hard systems thinking.</p>}},
author = {{Ivanov, Ivanin and Bednar, Peter and Paraskelidis, Athanasios}},
booktitle = {{Digital Transformation and Human Behavior- Innovation for People and Organisations}},
editor = {{Metallo, Concetta and Ferrara, Maria and Lazazzara, Alessandra and Za, Stefano}},
isbn = {{9783030475383}},
issn = {{2195-4968}},
keywords = {{Augmented reality; Hard systems thinking; Soft systems thinking}},
language = {{eng}},
pages = {{21--31}},
publisher = {{Springer Science and Business Media B.V.}},
series = {{Lecture Notes in Information Systems and Organisation}},
title = {{Bedazzled by technology}},
url = {{http://dx.doi.org/10.1007/978-3-030-47539-0_3}},
doi = {{10.1007/978-3-030-47539-0_3}},
volume = {{37}},
year = {{2021}},
}