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Social identity and the problem of loyalty in knowledge-intensive companies

Alvesson, Mats LU (2000) In Journal of Management Studies 37(8). p.1101-1123
Abstract
This paper treats the significance of organization-based social identity for loyalty versus exit reactions with special reference to knowledge-intensive companies. The centrality of network relations and close contact with clients in combination with the sometimes drastic consequences of knowledge workers defecting in many knowledge-intensive companies makes social identification and loyalty crucial themes for management. The paper discusses different kinds of and modes of accomplishing loyalty and also addresses post-exit management, how companies may deal with employees that have left the company.
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author
organization
publishing date
type
Contribution to journal
publication status
published
subject
in
Journal of Management Studies
volume
37
issue
8
pages
1101 - 1123
publisher
Wiley-Blackwell
external identifiers
  • scopus:0034358352
ISSN
1467-6486
DOI
10.1111/1467-6486.00218
language
English
LU publication?
yes
id
4d87ffaa-c684-4b4e-b84a-af5a0d83f485
date added to LUP
2016-06-29 09:10:47
date last changed
2017-04-16 04:38:38
@article{4d87ffaa-c684-4b4e-b84a-af5a0d83f485,
  abstract     = {This paper treats the significance of organization-based social identity for loyalty versus exit reactions with special reference to knowledge-intensive companies. The centrality of network relations and close contact with clients in combination with the sometimes drastic consequences of knowledge workers defecting in many knowledge-intensive companies makes social identification and loyalty crucial themes for management. The paper discusses different kinds of and modes of accomplishing loyalty and also addresses post-exit management, how companies may deal with employees that have left the company.},
  author       = {Alvesson, Mats},
  issn         = {1467-6486},
  language     = {eng},
  number       = {8},
  pages        = {1101--1123},
  publisher    = {Wiley-Blackwell},
  series       = {Journal of Management Studies},
  title        = {Social identity and the problem of loyalty in knowledge-intensive companies},
  url          = {http://dx.doi.org/10.1111/1467-6486.00218},
  volume       = {37},
  year         = {2000},
}