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Social identity and the problem of loyalty in knowledge-intensive companies

Alvesson, Mats LU (2000) In Journal of Management Studies 37(8). p.1101-1123
Abstract
This paper treats the significance of organization-based social identity for loyalty versus exit reactions with special reference to knowledge-intensive companies. The centrality of network relations and close contact with clients in combination with the sometimes drastic consequences of knowledge workers defecting in many knowledge-intensive companies makes social identification and loyalty crucial themes for management. The paper discusses different kinds of and modes of accomplishing loyalty and also addresses post-exit management, how companies may deal with employees that have left the company.
Please use this url to cite or link to this publication:
author
organization
publishing date
type
Contribution to journal
publication status
published
subject
in
Journal of Management Studies
volume
37
issue
8
pages
1101 - 1123
publisher
Wiley-Blackwell
external identifiers
  • scopus:0034358352
ISSN
1467-6486
DOI
10.1111/1467-6486.00218
language
English
LU publication?
yes
id
4d87ffaa-c684-4b4e-b84a-af5a0d83f485
date added to LUP
2016-06-29 09:10:47
date last changed
2025-10-14 10:58:53
@article{4d87ffaa-c684-4b4e-b84a-af5a0d83f485,
  abstract     = {{This paper treats the significance of organization-based social identity for loyalty versus exit reactions with special reference to knowledge-intensive companies. The centrality of network relations and close contact with clients in combination with the sometimes drastic consequences of knowledge workers defecting in many knowledge-intensive companies makes social identification and loyalty crucial themes for management. The paper discusses different kinds of and modes of accomplishing loyalty and also addresses post-exit management, how companies may deal with employees that have left the company.}},
  author       = {{Alvesson, Mats}},
  issn         = {{1467-6486}},
  language     = {{eng}},
  number       = {{8}},
  pages        = {{1101--1123}},
  publisher    = {{Wiley-Blackwell}},
  series       = {{Journal of Management Studies}},
  title        = {{Social identity and the problem of loyalty in knowledge-intensive companies}},
  url          = {{http://dx.doi.org/10.1111/1467-6486.00218}},
  doi          = {{10.1111/1467-6486.00218}},
  volume       = {{37}},
  year         = {{2000}},
}