Advanced

“You don’t have to say straight out …” : Directed Impression Management at Victim–Offender Mediation Pre-meetings

Rypi, Anna LU (2017) In Sociological Focus 50(3). p.261-276
Abstract

Based on a study of two mediation centers in Sweden, this research shows how mediators encourage victim and offender impression management, regarding looks, attitudes, and speech. It shows how they supervise the emotion work of participants, preparing them for mediation encounters. The author investigates how mediators try to create a “balanced” interaction (e.g., preventing expressed prejudices or irresponsible attitudes between the parties). The mediation meeting is seen as an institutionalized interaction with a particular desired outcome. The suggested impression management can be seen as a corrective strategy, implying social control. This article aims to present new ways to understand the mediation process from a... (More)

Based on a study of two mediation centers in Sweden, this research shows how mediators encourage victim and offender impression management, regarding looks, attitudes, and speech. It shows how they supervise the emotion work of participants, preparing them for mediation encounters. The author investigates how mediators try to create a “balanced” interaction (e.g., preventing expressed prejudices or irresponsible attitudes between the parties). The mediation meeting is seen as an institutionalized interaction with a particular desired outcome. The suggested impression management can be seen as a corrective strategy, implying social control. This article aims to present new ways to understand the mediation process from a micro-sociological and dramaturgical viewpoint. Even if the encounter between offenders and victims is seen as the essence of restorative justice practices, analyses of the process are rare and needed. This process-based approach offers new insights for research in the fields of social science and restorative justice.

(Less)
Please use this url to cite or link to this publication:
author
organization
publishing date
type
Contribution to journal
publication status
published
subject
in
Sociological Focus
volume
50
issue
3
pages
261 - 276
publisher
Routledge Taylor & Francis
external identifiers
  • scopus:85014566498
ISSN
0038-0237
DOI
10.1080/00380237.2017.1283182
language
English
LU publication?
yes
id
4f6c0922-92f8-479a-9586-b6ff6bf95aac
date added to LUP
2017-03-14 11:54:05
date last changed
2018-02-20 10:48:27
@article{4f6c0922-92f8-479a-9586-b6ff6bf95aac,
  abstract     = {<p>Based on a study of two mediation centers in Sweden, this research shows how mediators encourage victim and offender impression management, regarding looks, attitudes, and speech. It shows how they supervise the emotion work of participants, preparing them for mediation encounters. The author investigates how mediators try to create a “balanced” interaction (e.g., preventing expressed prejudices or irresponsible attitudes between the parties). The mediation meeting is seen as an institutionalized interaction with a particular desired outcome. The suggested impression management can be seen as a corrective strategy, implying social control. This article aims to present new ways to understand the mediation process from a micro-sociological and dramaturgical viewpoint. Even if the encounter between offenders and victims is seen as the essence of restorative justice practices, analyses of the process are rare and needed. This process-based approach offers new insights for research in the fields of social science and restorative justice.</p>},
  author       = {Rypi, Anna},
  issn         = {0038-0237},
  language     = {eng},
  month        = {07},
  number       = {3},
  pages        = {261--276},
  publisher    = {Routledge Taylor & Francis},
  series       = {Sociological Focus},
  title        = {“You don’t have to say straight out …” : Directed Impression Management at Victim–Offender Mediation Pre-meetings},
  url          = {http://dx.doi.org/10.1080/00380237.2017.1283182},
  volume       = {50},
  year         = {2017},
}