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The use of protective hearing devices and perceived noise disturbance and social climate in open office environments

Stroh, Emilie LU orcid ; Persson, Roger LU orcid and Borell, Jonas LU orcid (2024) 152. p.1-8
Abstract
Open office environments are architectural solutions that are believed to economize the use of office space and facilitate social interactions at work. However, research has shown that employees in open office environments may experience lower job satisfaction, stress reactions, and exhibit poorer performance. Exposure to noise in open office environments may prompt avoidance behaviours such as working from home, using meeting rooms for single use at work, or using protective hearing devices. We examine to what extent open office workers used protective hearing devices, and whether this use was related to reports of noise disturbance and if this use seemed to influence the perception of the social climate at work. Sixty-eight participants... (More)
Open office environments are architectural solutions that are believed to economize the use of office space and facilitate social interactions at work. However, research has shown that employees in open office environments may experience lower job satisfaction, stress reactions, and exhibit poorer performance. Exposure to noise in open office environments may prompt avoidance behaviours such as working from home, using meeting rooms for single use at work, or using protective hearing devices. We examine to what extent open office workers used protective hearing devices, and whether this use was related to reports of noise disturbance and if this use seemed to influence the perception of the social climate at work. Sixty-eight participants working in open office environments completed the survey. The participants worked within the same company and building but on three different floors. The use of protective devices, disturbance from noise, and social climate at work were assessed with questionnaires. The results showed that the participants were primarily disturbed by noise generated by colleagues. The social climate at work was in general perceived as relaxed and comfortable and encouraging and supportive. Fifty-four percent of the participants used protective hearing devices often or always, however this use was not significantly associated with perceived disturbance, self-rated hearing nor seemed to interact with the participants experience of the social climate at work. However, the participants frequent use of protective hearing devices is a behaviour that may interfere with the effectiveness of architectural and technical solutions such as sound masking that aim to add sounds designed to improve the intelligibly of speech and reduce overhearing. (Less)
Please use this url to cite or link to this publication:
author
; and
organization
publishing date
type
Chapter in Book/Report/Conference proceeding
publication status
published
subject
host publication
Social and Occupational Ergonomics
volume
152
pages
1 - 8
publisher
AHFE
DOI
10.54941/ahfe1005315
project
Sound masking in open plan offices: An intervention study on effects on work environment and staff
language
English
LU publication?
yes
id
56e8490d-e6be-48c7-9e29-27afe42de801
date added to LUP
2024-07-02 08:50:50
date last changed
2024-07-03 11:19:36
@inproceedings{56e8490d-e6be-48c7-9e29-27afe42de801,
  abstract     = {{Open office environments are architectural solutions that are believed to economize the use of office space and facilitate social interactions at work. However, research has shown that employees in open office environments may experience lower job satisfaction, stress reactions, and exhibit poorer performance. Exposure to noise in open office environments may prompt avoidance behaviours such as working from home, using meeting rooms for single use at work, or using protective hearing devices. We examine to what extent open office workers used protective hearing devices, and whether this use was related to reports of noise disturbance and if this use seemed to influence the perception of the social climate at work. Sixty-eight participants working in open office environments completed the survey. The participants worked within the same company and building but on three different floors. The use of protective devices, disturbance from noise, and social climate at work were assessed with questionnaires. The results showed that the participants were primarily disturbed by noise generated by colleagues. The social climate at work was in general perceived as relaxed and comfortable and encouraging and supportive. Fifty-four percent of the participants used protective hearing devices often or always, however this use was not significantly associated with perceived disturbance, self-rated hearing nor seemed to interact with the participants experience of the social climate at work. However, the participants frequent use of protective hearing devices is a behaviour that may interfere with the effectiveness of architectural and technical solutions such as sound masking that aim to add sounds designed to improve the intelligibly of speech and reduce overhearing.}},
  author       = {{Stroh, Emilie and Persson, Roger and Borell, Jonas}},
  booktitle    = {{Social and Occupational Ergonomics}},
  language     = {{eng}},
  month        = {{07}},
  pages        = {{1--8}},
  publisher    = {{AHFE}},
  title        = {{The use of protective hearing devices and perceived noise disturbance and social climate in open office environments}},
  url          = {{http://dx.doi.org/10.54941/ahfe1005315}},
  doi          = {{10.54941/ahfe1005315}},
  volume       = {{152}},
  year         = {{2024}},
}