Understanding the value of reputation systems in enterprise social media (ESM)-mutual influence between online and offline performance
(2016) International Conference on Information Systems- Abstract
One major concern that organizations face when deploying Enterprise Social Media (ESM) platforms is that of how to encourage employees' engagement within the system. Reputation systems that gamify the adoption process are incorporated into many ESM to inculcate employee engagement with the ESM. This study seeks to understand the dynamic between employees' online and offline performance by examining the research question: What are the impacts of reputation systems on the mutual influence between employees' online performances in ESM and their offline performances such as job performance? We take a performative view of online and offline identities and utilize "embodied entities" to connect the offline performance and online performance.... (More)
One major concern that organizations face when deploying Enterprise Social Media (ESM) platforms is that of how to encourage employees' engagement within the system. Reputation systems that gamify the adoption process are incorporated into many ESM to inculcate employee engagement with the ESM. This study seeks to understand the dynamic between employees' online and offline performance by examining the research question: What are the impacts of reputation systems on the mutual influence between employees' online performances in ESM and their offline performances such as job performance? We take a performative view of online and offline identities and utilize "embodied entities" to connect the offline performance and online performance. The research will conduct a mixed-method case study to examine ESM and reputation system use in a large international organization. This RIP will present the motivations, theoretical framework, research model, and intended research design.
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- author
- Leidner, Dorothy E. LU ; Tripp, John F. and Zhang, Sixuan
- organization
- publishing date
- 2016
- type
- Chapter in Book/Report/Conference proceeding
- publication status
- published
- subject
- keywords
- Embodied entities, Enterprise social media, Online and offline performances, Reputation systems
- host publication
- 2016 International Conference on Information Systems, ICIS 2016
- publisher
- Association for Information Systems
- conference name
- International Conference on Information Systems
- conference location
- Dublin, Ireland
- conference dates
- 2016-12-11 - 2016-12-14
- external identifiers
-
- scopus:85019414556
- ISBN
- 9780996683135
- language
- English
- LU publication?
- yes
- id
- 56e8afca-cd9e-4cc0-9365-2a98f416740b
- date added to LUP
- 2017-06-09 09:44:26
- date last changed
- 2022-01-30 20:44:25
@inproceedings{56e8afca-cd9e-4cc0-9365-2a98f416740b, abstract = {{<p>One major concern that organizations face when deploying Enterprise Social Media (ESM) platforms is that of how to encourage employees' engagement within the system. Reputation systems that gamify the adoption process are incorporated into many ESM to inculcate employee engagement with the ESM. This study seeks to understand the dynamic between employees' online and offline performance by examining the research question: What are the impacts of reputation systems on the mutual influence between employees' online performances in ESM and their offline performances such as job performance? We take a performative view of online and offline identities and utilize "embodied entities" to connect the offline performance and online performance. The research will conduct a mixed-method case study to examine ESM and reputation system use in a large international organization. This RIP will present the motivations, theoretical framework, research model, and intended research design.</p>}}, author = {{Leidner, Dorothy E. and Tripp, John F. and Zhang, Sixuan}}, booktitle = {{2016 International Conference on Information Systems, ICIS 2016}}, isbn = {{9780996683135}}, keywords = {{Embodied entities; Enterprise social media; Online and offline performances; Reputation systems}}, language = {{eng}}, publisher = {{Association for Information Systems}}, title = {{Understanding the value of reputation systems in enterprise social media (ESM)-mutual influence between online and offline performance}}, year = {{2016}}, }