How Blockchain interrelates with trust in the supply chain context : Insights from tracing sustainability in the metal industry
(2021) 2021 Hamburg International Conference of Logistics: Advanced Manufacturing; Industry 4.0; Artificial Intelligence; Blockchain; Business Analytics; Innovation Management; Technology Management; Supply Chain Risk Management; Security Management, HICL 2021 In Proceedings of the Hamburg International Conference of Logistics 31. p.329-351- Abstract
Purpose: Blockchain technology (BCT) is argued to deliver a trustless system where trust is driven by technology rather than individuals or organizations. This paper studies this claim using insights related to tracing sustainability features in the metal industry. Methodology: The results of this study are based on multiple case studies of two supply chains (steel and copper) piloting a traceability solution for tracing metal sustainability throughout the supply chain. The data are collected and analyzed from multiple actors using sources such as interviews and secondary documents. Findings: The study empirically supported that even if the BCT is applied, there will be a need for: benevolence, integrity, ability, and credibility... (More)
Purpose: Blockchain technology (BCT) is argued to deliver a trustless system where trust is driven by technology rather than individuals or organizations. This paper studies this claim using insights related to tracing sustainability features in the metal industry. Methodology: The results of this study are based on multiple case studies of two supply chains (steel and copper) piloting a traceability solution for tracing metal sustainability throughout the supply chain. The data are collected and analyzed from multiple actors using sources such as interviews and secondary documents. Findings: The study empirically supported that even if the BCT is applied, there will be a need for: benevolence, integrity, ability, and credibility dimensions of trust. Hence, a trustless system is still not yet applicable. Moreover, to remove the need for the trusted third party certificates, there are boundary conditions such as governance structures and standardizations that must be addressed first. Originality: The concept of trust in the novel phenomena of the BCT was investigated from different point of views, such as the supplier and the buyer views. Moreover, different contexts were examined such as the commercial and the sustainability contexts. Therefore, this paper is among the first to handle the issue of trust from these regards.
(Less)
- author
- Batwa, Abbas LU ; Norrman, Andreas LU and Arvidsson, Ala
- organization
- publishing date
- 2021
- type
- Chapter in Book/Report/Conference proceeding
- publication status
- published
- subject
- host publication
- Proceedings of the Hamburg International Conference of Logistics : Advanced Manufacturing; Industry 4.0; Artificial Intelligence; Blockchain; Business Analytics; Innovation Management; Technology Management; Supply Chain Risk Management; Security Management, HICL 2021 - Advanced Manufacturing; Industry 4.0; Artificial Intelligence; Blockchain; Business Analytics; Innovation Management; Technology Management; Supply Chain Risk Management; Security Management, HICL 2021
- series title
- Proceedings of the Hamburg International Conference of Logistics
- editor
- Kersten, Wolfgang ; Ringle, Christian M. and Blecker, Thorsten
- volume
- 31
- pages
- 23 pages
- publisher
- Institute of Business Logistics and General Management, Hamburg University of Technology
- conference name
- 2021 Hamburg International Conference of Logistics: Advanced Manufacturing; Industry 4.0; Artificial Intelligence; Blockchain; Business Analytics; Innovation Management; Technology Management; Supply Chain Risk Management; Security Management, HICL 2021
- conference location
- Hamburg, Germany
- conference dates
- 2021-09-23 - 2021-09-24
- external identifiers
-
- scopus:85127706847
- ISSN
- 2365-5070
- 2365-4430
- ISBN
- 9783754927700
- language
- English
- LU publication?
- yes
- id
- 5700c911-7021-4fab-8ded-7e1eedf88e2a
- date added to LUP
- 2022-06-14 13:26:05
- date last changed
- 2024-04-04 00:04:54
@inproceedings{5700c911-7021-4fab-8ded-7e1eedf88e2a, abstract = {{<p>Purpose: Blockchain technology (BCT) is argued to deliver a trustless system where trust is driven by technology rather than individuals or organizations. This paper studies this claim using insights related to tracing sustainability features in the metal industry. Methodology: The results of this study are based on multiple case studies of two supply chains (steel and copper) piloting a traceability solution for tracing metal sustainability throughout the supply chain. The data are collected and analyzed from multiple actors using sources such as interviews and secondary documents. Findings: The study empirically supported that even if the BCT is applied, there will be a need for: benevolence, integrity, ability, and credibility dimensions of trust. Hence, a trustless system is still not yet applicable. Moreover, to remove the need for the trusted third party certificates, there are boundary conditions such as governance structures and standardizations that must be addressed first. Originality: The concept of trust in the novel phenomena of the BCT was investigated from different point of views, such as the supplier and the buyer views. Moreover, different contexts were examined such as the commercial and the sustainability contexts. Therefore, this paper is among the first to handle the issue of trust from these regards.</p>}}, author = {{Batwa, Abbas and Norrman, Andreas and Arvidsson, Ala}}, booktitle = {{Proceedings of the Hamburg International Conference of Logistics : Advanced Manufacturing; Industry 4.0; Artificial Intelligence; Blockchain; Business Analytics; Innovation Management; Technology Management; Supply Chain Risk Management; Security Management, HICL 2021}}, editor = {{Kersten, Wolfgang and Ringle, Christian M. and Blecker, Thorsten}}, isbn = {{9783754927700}}, issn = {{2365-5070}}, language = {{eng}}, pages = {{329--351}}, publisher = {{Institute of Business Logistics and General Management, Hamburg University of Technology}}, series = {{Proceedings of the Hamburg International Conference of Logistics}}, title = {{How Blockchain interrelates with trust in the supply chain context : Insights from tracing sustainability in the metal industry}}, volume = {{31}}, year = {{2021}}, }