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How Blockchain interrelates with trust in the supply chain context : Insights from tracing sustainability in the metal industry

Batwa, Abbas LU ; Norrman, Andreas LU and Arvidsson, Ala (2021) 2021 Hamburg International Conference of Logistics: Advanced Manufacturing; Industry 4.0; Artificial Intelligence; Blockchain; Business Analytics; Innovation Management; Technology Management; Supply Chain Risk Management; Security Management, HICL 2021 In Proceedings of the Hamburg International Conference of Logistics 31. p.329-351
Abstract

Purpose: Blockchain technology (BCT) is argued to deliver a trustless system where trust is driven by technology rather than individuals or organizations. This paper studies this claim using insights related to tracing sustainability features in the metal industry. Methodology: The results of this study are based on multiple case studies of two supply chains (steel and copper) piloting a traceability solution for tracing metal sustainability throughout the supply chain. The data are collected and analyzed from multiple actors using sources such as interviews and secondary documents. Findings: The study empirically supported that even if the BCT is applied, there will be a need for: benevolence, integrity, ability, and credibility... (More)

Purpose: Blockchain technology (BCT) is argued to deliver a trustless system where trust is driven by technology rather than individuals or organizations. This paper studies this claim using insights related to tracing sustainability features in the metal industry. Methodology: The results of this study are based on multiple case studies of two supply chains (steel and copper) piloting a traceability solution for tracing metal sustainability throughout the supply chain. The data are collected and analyzed from multiple actors using sources such as interviews and secondary documents. Findings: The study empirically supported that even if the BCT is applied, there will be a need for: benevolence, integrity, ability, and credibility dimensions of trust. Hence, a trustless system is still not yet applicable. Moreover, to remove the need for the trusted third party certificates, there are boundary conditions such as governance structures and standardizations that must be addressed first. Originality: The concept of trust in the novel phenomena of the BCT was investigated from different point of views, such as the supplier and the buyer views. Moreover, different contexts were examined such as the commercial and the sustainability contexts. Therefore, this paper is among the first to handle the issue of trust from these regards.

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Please use this url to cite or link to this publication:
author
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publication status
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subject
host publication
Proceedings of the Hamburg International Conference of Logistics : Advanced Manufacturing; Industry 4.0; Artificial Intelligence; Blockchain; Business Analytics; Innovation Management; Technology Management; Supply Chain Risk Management; Security Management, HICL 2021 - Advanced Manufacturing; Industry 4.0; Artificial Intelligence; Blockchain; Business Analytics; Innovation Management; Technology Management; Supply Chain Risk Management; Security Management, HICL 2021
series title
Proceedings of the Hamburg International Conference of Logistics
editor
Kersten, Wolfgang ; Ringle, Christian M. and Blecker, Thorsten
volume
31
pages
23 pages
publisher
Institute of Business Logistics and General Management, Hamburg University of Technology
conference name
2021 Hamburg International Conference of Logistics: Advanced Manufacturing; Industry 4.0; Artificial Intelligence; Blockchain; Business Analytics; Innovation Management; Technology Management; Supply Chain Risk Management; Security Management, HICL 2021
conference location
Hamburg, Germany
conference dates
2021-09-23 - 2021-09-24
external identifiers
  • scopus:85127706847
ISSN
2365-5070
2365-4430
ISBN
9783754927700
language
English
LU publication?
yes
id
5700c911-7021-4fab-8ded-7e1eedf88e2a
date added to LUP
2022-06-14 13:26:05
date last changed
2024-04-04 00:04:54
@inproceedings{5700c911-7021-4fab-8ded-7e1eedf88e2a,
  abstract     = {{<p>Purpose: Blockchain technology (BCT) is argued to deliver a trustless system where trust is driven by technology rather than individuals or organizations. This paper studies this claim using insights related to tracing sustainability features in the metal industry. Methodology: The results of this study are based on multiple case studies of two supply chains (steel and copper) piloting a traceability solution for tracing metal sustainability throughout the supply chain. The data are collected and analyzed from multiple actors using sources such as interviews and secondary documents. Findings: The study empirically supported that even if the BCT is applied, there will be a need for: benevolence, integrity, ability, and credibility dimensions of trust. Hence, a trustless system is still not yet applicable. Moreover, to remove the need for the trusted third party certificates, there are boundary conditions such as governance structures and standardizations that must be addressed first. Originality: The concept of trust in the novel phenomena of the BCT was investigated from different point of views, such as the supplier and the buyer views. Moreover, different contexts were examined such as the commercial and the sustainability contexts. Therefore, this paper is among the first to handle the issue of trust from these regards.</p>}},
  author       = {{Batwa, Abbas and Norrman, Andreas and Arvidsson, Ala}},
  booktitle    = {{Proceedings of the Hamburg International Conference of Logistics : Advanced Manufacturing; Industry 4.0; Artificial Intelligence; Blockchain; Business Analytics; Innovation Management; Technology Management; Supply Chain Risk Management; Security Management, HICL 2021}},
  editor       = {{Kersten, Wolfgang and Ringle, Christian M. and Blecker, Thorsten}},
  isbn         = {{9783754927700}},
  issn         = {{2365-5070}},
  language     = {{eng}},
  pages        = {{329--351}},
  publisher    = {{Institute of Business Logistics and General Management, Hamburg University of Technology}},
  series       = {{Proceedings of the Hamburg International Conference of Logistics}},
  title        = {{How Blockchain interrelates with trust in the supply chain context : Insights from tracing sustainability in the metal industry}},
  volume       = {{31}},
  year         = {{2021}},
}