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Explicating the social constructionist perspective on crisis communication and crisis management research : a review of communication and business journals

Zhao, Hui LU (2020) In Journal of Public Relations Research
Abstract

There is a growing body of literature concerning the social construction of crisis. This study aimed to clarify inconsistencies regarding the social constructionist perspective by examining how the key terms of social constructionism are applied in crisis communication and crisis management studies. Through an analysis of 65 scholarly works in both communication and business journals, this study proposes a four-dimensional model of social constructionist crisis research (SCCR): (1) cause–the objective facticity and subjective meaning of crisis; (2) text–a constitutive view of language; (3) meaning–multiple actors and multiple realities; and (4) context–societal context awareness. Next, three approaches to SCCR are identified: a... (More)

There is a growing body of literature concerning the social construction of crisis. This study aimed to clarify inconsistencies regarding the social constructionist perspective by examining how the key terms of social constructionism are applied in crisis communication and crisis management studies. Through an analysis of 65 scholarly works in both communication and business journals, this study proposes a four-dimensional model of social constructionist crisis research (SCCR): (1) cause–the objective facticity and subjective meaning of crisis; (2) text–a constitutive view of language; (3) meaning–multiple actors and multiple realities; and (4) context–societal context awareness. Next, three approaches to SCCR are identified: a terminological approach, a framing approach, and a complexity-based approach. Lastly, the implications of social constructionism for theory and methodology development in crisis communication are discussed.

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Please use this url to cite or link to this publication:
author
organization
publishing date
type
Contribution to journal
publication status
epub
subject
keywords
crisis communication, crisis management, review, Social constructionism
in
Journal of Public Relations Research
publisher
Routledge
external identifiers
  • scopus:85089559025
ISSN
1062-726X
DOI
10.1080/1062726X.2020.1802732
language
English
LU publication?
yes
id
594d73db-2407-445e-bcec-1c4db47a638d
date added to LUP
2020-08-28 12:08:03
date last changed
2020-09-02 05:04:19
@article{594d73db-2407-445e-bcec-1c4db47a638d,
  abstract     = {<p>There is a growing body of literature concerning the social construction of crisis. This study aimed to clarify inconsistencies regarding the social constructionist perspective by examining how the key terms of social constructionism are applied in crisis communication and crisis management studies. Through an analysis of 65 scholarly works in both communication and business journals, this study proposes a four-dimensional model of social constructionist crisis research (SCCR): (1) cause–the objective facticity and subjective meaning of crisis; (2) text–a constitutive view of language; (3) meaning–multiple actors and multiple realities; and (4) context–societal context awareness. Next, three approaches to SCCR are identified: a terminological approach, a framing approach, and a complexity-based approach. Lastly, the implications of social constructionism for theory and methodology development in crisis communication are discussed.</p>},
  author       = {Zhao, Hui},
  issn         = {1062-726X},
  language     = {eng},
  month        = {08},
  publisher    = {Routledge},
  series       = {Journal of Public Relations Research},
  title        = {Explicating the social constructionist perspective on crisis communication and crisis management research : a review of communication and business journals},
  url          = {http://dx.doi.org/10.1080/1062726X.2020.1802732},
  doi          = {10.1080/1062726X.2020.1802732},
  year         = {2020},
}