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Work-related cyber mistreatment from guardians, members of the public, and pupils in the context of educational work – From incivility to aggression

Cowen Forssell, Rebecka ; Ringblom, Lisa ; Jönsson, Sandra LU and Berthelsen, Hanne (2024) In Teaching and Teacher Education 145.
Abstract (Swedish)
This study explores the nature of work-related cyber mistreatment from guardians, pupils, and members of the public as experienced by educational workers. Thematic analysis of data collected by semi-structured interviews with 31 teachers and principals resulted in two overarching themes; directly addressed cyber mistreatment in email and unwanted negative exposure on social media. The data spans over different types of cyber mistreatment, ranging from cyber incivility to cyberaggression. Educational workers typically feel powerless when exposed to mistreatment, and require support to manage these complex, novel, and distressing situations.
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author
; ; and
publishing date
type
Contribution to journal
publication status
published
subject
in
Teaching and Teacher Education
volume
145
publisher
Elsevier
external identifiers
  • scopus:85191187776
ISSN
0742-051X
DOI
10.1016/j.tate.2024.104603
language
Swedish
LU publication?
no
id
5f4827fa-81e9-4a5c-938a-7be15112437e
date added to LUP
2025-03-27 15:37:38
date last changed
2025-04-04 13:51:58
@article{5f4827fa-81e9-4a5c-938a-7be15112437e,
  abstract     = {{This study explores the nature of work-related cyber mistreatment from guardians, pupils, and members of the public as experienced by educational workers. Thematic analysis of data collected by semi-structured interviews with 31 teachers and principals resulted in two overarching themes; directly addressed cyber mistreatment in email and unwanted negative exposure on social media. The data spans over different types of cyber mistreatment, ranging from cyber incivility to cyberaggression. Educational workers typically feel powerless when exposed to mistreatment, and require support to manage these complex, novel, and distressing situations.<br/>}},
  author       = {{Cowen Forssell, Rebecka and Ringblom, Lisa and Jönsson, Sandra and Berthelsen, Hanne}},
  issn         = {{0742-051X}},
  language     = {{swe}},
  publisher    = {{Elsevier}},
  series       = {{Teaching and Teacher Education}},
  title        = {{Work-related cyber mistreatment from guardians, members of the public, and pupils in the context of educational work – From incivility to aggression}},
  url          = {{http://dx.doi.org/10.1016/j.tate.2024.104603}},
  doi          = {{10.1016/j.tate.2024.104603}},
  volume       = {{145}},
  year         = {{2024}},
}