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Introducing “medarbetarskap” as a concept facilitating work related relationships: Theoretical considerations in an airport change process.

Bertlett, Johan LU ; Johansson, Curt R LU ; Arvidsson, Marcus LU and Akselsson, Roland LU (2007) The 2006 Annual Conference of the Europe Chapter of the Human Factors and Ergonomics Society In Human Factors Issues in Complex System Performance p.497-509
Abstract
The Swedish Air Navigation Service Provider, Luftfartsverket, together with Stockholm-Arlanda airport are implementing a new socio-technical concept called collaborative decision making. New technology and work procedures in collaborative decision making are directly affecting all organizations in an airplane turn-round process, and indirectly affecting legislators, authorities, suppliers, and passengers. A change of this magnitude needs a holistic approach covering the relationships among affected stakeholders. Medarbetarskap is introduced as a theoretical, ideological, and practical concept focusing on relationships based on democratic values, free and open communication, and experiential learning processes. Furthermore, medarbetarskap... (More)
The Swedish Air Navigation Service Provider, Luftfartsverket, together with Stockholm-Arlanda airport are implementing a new socio-technical concept called collaborative decision making. New technology and work procedures in collaborative decision making are directly affecting all organizations in an airplane turn-round process, and indirectly affecting legislators, authorities, suppliers, and passengers. A change of this magnitude needs a holistic approach covering the relationships among affected stakeholders. Medarbetarskap is introduced as a theoretical, ideological, and practical concept focusing on relationships based on democratic values, free and open communication, and experiential learning processes. Furthermore, medarbetarskap favours an intra-, and inter-organizational structure to align management/leadership, staff/workers, and work tasks at different systematic levels and different organizations to reach a common understanding of what is important in any given situation. From a psychological perspective, medarbetarskap facilitates learning via communication and reflection to develop knowledge about human behaviour and relationships from an individual to a societal level. The introduction of collaborative decision making will be examined from the starting-point that medarbetarskap facilitates the change process and daily operations at Stockholm-Arlanda airport by increasing horizontal and vertical collaboration, commitment, ability to influence, buy-in, empowerment, and by decreasing the gap between the technical and socio-organizational implementation process. (Less)
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author
organization
publishing date
type
Chapter in Book/Report/Conference proceeding
publication status
published
subject
keywords
change process, organisation, medarbetarskap, CDM, airport
in
Human Factors Issues in Complex System Performance
editor
de Waard, Dick; Hockey, Bob; Nickel, Peter and Brookhuis, Karel
pages
497 - 509
publisher
Shaker Publishing
conference name
The 2006 Annual Conference of the Europe Chapter of the Human Factors and Ergonomics Society
ISBN
978-90-423-0325-6
language
English
LU publication?
yes
id
1f6e7b58-d6e6-4cf0-8144-c3015e30ef39 (old id 602533)
date added to LUP
2007-11-20 11:37:51
date last changed
2016-04-16 10:22:44
@inproceedings{1f6e7b58-d6e6-4cf0-8144-c3015e30ef39,
  abstract     = {The Swedish Air Navigation Service Provider, Luftfartsverket, together with Stockholm-Arlanda airport are implementing a new socio-technical concept called collaborative decision making. New technology and work procedures in collaborative decision making are directly affecting all organizations in an airplane turn-round process, and indirectly affecting legislators, authorities, suppliers, and passengers. A change of this magnitude needs a holistic approach covering the relationships among affected stakeholders. Medarbetarskap is introduced as a theoretical, ideological, and practical concept focusing on relationships based on democratic values, free and open communication, and experiential learning processes. Furthermore, medarbetarskap favours an intra-, and inter-organizational structure to align management/leadership, staff/workers, and work tasks at different systematic levels and different organizations to reach a common understanding of what is important in any given situation. From a psychological perspective, medarbetarskap facilitates learning via communication and reflection to develop knowledge about human behaviour and relationships from an individual to a societal level. The introduction of collaborative decision making will be examined from the starting-point that medarbetarskap facilitates the change process and daily operations at Stockholm-Arlanda airport by increasing horizontal and vertical collaboration, commitment, ability to influence, buy-in, empowerment, and by decreasing the gap between the technical and socio-organizational implementation process.},
  author       = {Bertlett, Johan and Johansson, Curt R and Arvidsson, Marcus and Akselsson, Roland},
  booktitle    = {Human Factors Issues in Complex System Performance},
  editor       = {de Waard, Dick and Hockey, Bob and Nickel, Peter and Brookhuis, Karel},
  isbn         = {978-90-423-0325-6},
  keyword      = {change process,organisation,medarbetarskap,CDM,airport},
  language     = {eng},
  pages        = {497--509},
  publisher    = {Shaker Publishing},
  title        = {Introducing “medarbetarskap” as a concept facilitating work related relationships: Theoretical considerations in an airport change process.},
  year         = {2007},
}