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Investigating Political and Technological Contexts in Crisis Communication : China and Beyond

Zhao, Hui LU (2021) The virtual 71st Annual International Communication Association Conference
Abstract
This study aims to theoretically advance the current context-oriented tradition in crisis communication by highlighting the political and technological contexts to understand organizational crises. Using China as a case, this study proposes a broader research agenda that expands the focus from individual, organizational, and cultural domains to political and technological domains for investigating the impact of societal contexts on crisis communication. The research agenda includes, First, the examination of the authoritarian regime with a divided power structure as the political context in China. Assessing political-structural and political-historical contexts allow a more comprehensive understanding of contextual influences on crisis... (More)
This study aims to theoretically advance the current context-oriented tradition in crisis communication by highlighting the political and technological contexts to understand organizational crises. Using China as a case, this study proposes a broader research agenda that expands the focus from individual, organizational, and cultural domains to political and technological domains for investigating the impact of societal contexts on crisis communication. The research agenda includes, First, the examination of the authoritarian regime with a divided power structure as the political context in China. Assessing political-structural and political-historical contexts allow a more comprehensive understanding of contextual influences on crisis communication temporally and structurally. Second, the agenda scrutinizes the cacophony of social media users’ voices in a government-regulated commercial space as the technological context in China. Online participation and internet language are thereby emerged as prominent parts of technological contexts in understanding crisis communication in China. Together, these two aspects provide a research agenda for understanding organizational crises at the societal level, as these crises arise within discrete political and technological structures and yet clearly overlap in numerous respects and across various realms. The implications and directions of research on the influences of political and technological contexts on organizational crises in China are also discussed. (Less)
Please use this url to cite or link to this publication:
author
organization
publishing date
type
Contribution to conference
publication status
published
subject
keywords
context, crisis communication, political context, technological context, China, research agenda
conference name
The virtual 71st Annual International Communication Association Conference
conference dates
2021-05-27 - 2021-05-31
language
English
LU publication?
yes
id
60fbea36-888b-4e53-abe6-4b3693bd59f1
date added to LUP
2021-05-18 20:42:42
date last changed
2021-05-19 14:46:58
@misc{60fbea36-888b-4e53-abe6-4b3693bd59f1,
  abstract     = {{This study aims to theoretically advance the current context-oriented tradition in crisis communication by highlighting the political and technological contexts to understand organizational crises. Using China as a case, this study proposes a broader research agenda that expands the focus from individual, organizational, and cultural domains to political and technological domains for investigating the impact of societal contexts on crisis communication. The research agenda includes, First, the examination of the authoritarian regime with a divided power structure as the political context in China. Assessing political-structural and political-historical contexts allow a more comprehensive understanding of contextual influences on crisis communication temporally and structurally. Second, the agenda scrutinizes the cacophony of social media users’ voices in a government-regulated commercial space as the technological context in China. Online participation and internet language are thereby emerged as prominent parts of technological contexts in understanding crisis communication in China. Together, these two aspects provide a research agenda for understanding organizational crises at the societal level, as these crises arise within discrete political and technological structures and yet clearly overlap in numerous respects and across various realms. The implications and directions of research on the influences of political and technological contexts on organizational crises in China are also discussed.}},
  author       = {{Zhao, Hui}},
  keywords     = {{context; crisis communication; political context; technological context; China; research agenda}},
  language     = {{eng}},
  month        = {{05}},
  title        = {{Investigating Political and Technological Contexts in Crisis Communication : China and Beyond}},
  year         = {{2021}},
}