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Beyond Culture : Advancing the understanding of political and technological contexts in crisis communication

Zhao, Hui LU (2021) In International Communication Gazette 83(5). p.517-537
Abstract
This study aims to theoretically advance the context-oriented tradition in crisis communication by highlighting the political and technological contexts for understanding organisational crises. Using China as a case, the study proposes a broader analytical framework that investigates the societal contexts’ impact on crisis communication from political and technological domains. The analytical framework includes, first, the examination of the authoritarian regime with a divided power structure as the political context in China. Assessing political ideology, political structure, and political history as political contexts allows for a more comprehensive understanding of the impact of political contexts on crisis communication temporally and... (More)
This study aims to theoretically advance the context-oriented tradition in crisis communication by highlighting the political and technological contexts for understanding organisational crises. Using China as a case, the study proposes a broader analytical framework that investigates the societal contexts’ impact on crisis communication from political and technological domains. The analytical framework includes, first, the examination of the authoritarian regime with a divided power structure as the political context in China. Assessing political ideology, political structure, and political history as political contexts allows for a more comprehensive understanding of the impact of political contexts on crisis communication temporally and structurally; second, the investigation of internet users’ voices in a government-regulated commercial space as the technological context in China. Online participation and internet language thereby emerge as prominent parts of the technological contexts for understanding crisis communication in China. The implications and directions of research are also discussed. (Less)
Please use this url to cite or link to this publication:
author
organization
publishing date
type
Contribution to journal
publication status
published
subject
keywords
crisis communication, context, political context, technological context, analytical framework, China
in
International Communication Gazette
volume
83
issue
5
pages
517 - 537
publisher
SAGE Publications
external identifiers
  • scopus:85110426341
ISSN
1748-0485
DOI
10.1177/17480485211029066
language
English
LU publication?
yes
id
627ac04b-4569-46a5-ac29-86fdbb29c1dc
date added to LUP
2021-06-16 22:18:33
date last changed
2022-04-27 02:25:36
@article{627ac04b-4569-46a5-ac29-86fdbb29c1dc,
  abstract     = {{This study aims to theoretically advance the context-oriented tradition in crisis communication by highlighting the political and technological contexts for understanding organisational crises. Using China as a case, the study proposes a broader analytical framework that investigates the societal contexts’ impact on crisis communication from political and technological domains. The analytical framework includes, first, the examination of the authoritarian regime with a divided power structure as the political context in China. Assessing political ideology, political structure, and political history as political contexts allows for a more comprehensive understanding of the impact of political contexts on crisis communication temporally and structurally; second, the investigation of internet users’ voices in a government-regulated commercial space as the technological context in China. Online participation and internet language thereby emerge as prominent parts of the technological contexts for understanding crisis communication in China. The implications and directions of research are also discussed.}},
  author       = {{Zhao, Hui}},
  issn         = {{1748-0485}},
  keywords     = {{crisis communication; context; political context; technological context; analytical framework; China}},
  language     = {{eng}},
  month        = {{07}},
  number       = {{5}},
  pages        = {{517--537}},
  publisher    = {{SAGE Publications}},
  series       = {{International Communication Gazette}},
  title        = {{Beyond Culture : Advancing the understanding of political and technological contexts in crisis communication}},
  url          = {{http://dx.doi.org/10.1177/17480485211029066}},
  doi          = {{10.1177/17480485211029066}},
  volume       = {{83}},
  year         = {{2021}},
}