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The Security Guard and the Boy : Organisational Crisis Responses to Iconic Imagery

Cassinger, Cecilia LU and Thelander, Åsa LU orcid (2018) 68th Annual ICA Conference, Prague 2018
Abstract
This paper examines organisational responses to eyewitness footage as a mediator in crisis communication. Eyewitness photographs and films is a growing genre of visuals that are difficult for organisations to respond to, because they are regarded as more authentic and true than other images of crisis events. In addition, it is here argued that widely circulated eyewitness imagery often involve iconic motifs with already established interpretation repertoires. The paper identifies and discusses three types of organisational response strategies to iconic imagery in eyewitness footage of a violent encounter between a boy and a security guard at a train station in Sweden, which raises questions of organisational responses to representations of... (More)
This paper examines organisational responses to eyewitness footage as a mediator in crisis communication. Eyewitness photographs and films is a growing genre of visuals that are difficult for organisations to respond to, because they are regarded as more authentic and true than other images of crisis events. In addition, it is here argued that widely circulated eyewitness imagery often involve iconic motifs with already established interpretation repertoires. The paper identifies and discusses three types of organisational response strategies to iconic imagery in eyewitness footage of a violent encounter between a boy and a security guard at a train station in Sweden, which raises questions of organisational responses to representations of power asymmetries.
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author
and
organization
publishing date
type
Contribution to conference
publication status
published
subject
keywords
visual communication, iconic images, eyewitness footage, reputation and crisis management
conference name
68th Annual ICA Conference, Prague 2018
conference location
Prague, Czech Republic
conference dates
2018-05-24 - 2018-05-28
language
English
LU publication?
yes
id
657f583f-a2c6-4d97-a76e-e56483deceaf
date added to LUP
2018-05-29 13:08:25
date last changed
2018-11-21 21:40:03
@misc{657f583f-a2c6-4d97-a76e-e56483deceaf,
  abstract     = {{This paper examines organisational responses to eyewitness footage as a mediator in crisis communication. Eyewitness photographs and films is a growing genre of visuals that are difficult for organisations to respond to, because they are regarded as more authentic and true than other images of crisis events. In addition, it is here argued that widely circulated eyewitness imagery often involve iconic motifs with already established interpretation repertoires. The paper identifies and discusses three types of organisational response strategies to iconic imagery in eyewitness footage of a violent encounter between a boy and a security guard at a train station in Sweden, which raises questions of organisational responses to representations of power asymmetries.   <br/>}},
  author       = {{Cassinger, Cecilia and Thelander, Åsa}},
  keywords     = {{visual communication; iconic images; eyewitness footage; reputation and crisis management}},
  language     = {{eng}},
  title        = {{The Security Guard and the Boy : Organisational Crisis Responses to Iconic Imagery}},
  year         = {{2018}},
}