Advanced

After a Successful Business Case of ERP - What Happens then?

Johansson, Björn LU ; Karlsson, Lucas; Laine, Emil and Wiksell, Viktor (2016) In Procedia Computer Science 100. p.383-392
Abstract

Enterprise Resource Planning (ERPs) systems are increasingly playing a central role in many organizations. However, before implementing ERPs organizations create business cases that are used when deciding on an ERP investment. The research questions are: How do organizations evaluate ERP investments and what models do they use to follow up the business case of an ERP investment? To say something about this we investigated the development and use of ERP business cases in five manufacturing organizations, by conducting semi-structured interviews with executives. The main conclusion from the research is that the realization of the business case in many cases is made to put together arguments to "sell" a specific investment to management... (More)

Enterprise Resource Planning (ERPs) systems are increasingly playing a central role in many organizations. However, before implementing ERPs organizations create business cases that are used when deciding on an ERP investment. The research questions are: How do organizations evaluate ERP investments and what models do they use to follow up the business case of an ERP investment? To say something about this we investigated the development and use of ERP business cases in five manufacturing organizations, by conducting semi-structured interviews with executives. The main conclusion from the research is that the realization of the business case in many cases is made to put together arguments to "sell" a specific investment to management and decision makers. When a decision then is made and there is consensus within the organization that the project is necessary, it is expressed that there is no longer any need to monitor returns from an investment in ERPs.

(Less)
Please use this url to cite or link to this publication:
author
organization
publishing date
type
Contribution to journal
publication status
published
subject
keywords
Business Case, Cost-Benefit Analysis, ERP investments, ERP: Evaluation
in
Procedia Computer Science
volume
100
pages
10 pages
publisher
Elsevier
external identifiers
  • scopus:85006858038
ISSN
1877-0509
DOI
10.1016/j.procs.2016.09.173
language
English
LU publication?
yes
id
66630f04-4cf8-4596-9e53-cac1ae5d1131
date added to LUP
2017-02-24 12:31:35
date last changed
2017-02-24 12:31:35
@article{66630f04-4cf8-4596-9e53-cac1ae5d1131,
  abstract     = {<p>Enterprise Resource Planning (ERPs) systems are increasingly playing a central role in many organizations. However, before implementing ERPs organizations create business cases that are used when deciding on an ERP investment. The research questions are: How do organizations evaluate ERP investments and what models do they use to follow up the business case of an ERP investment? To say something about this we investigated the development and use of ERP business cases in five manufacturing organizations, by conducting semi-structured interviews with executives. The main conclusion from the research is that the realization of the business case in many cases is made to put together arguments to "sell" a specific investment to management and decision makers. When a decision then is made and there is consensus within the organization that the project is necessary, it is expressed that there is no longer any need to monitor returns from an investment in ERPs.</p>},
  author       = {Johansson, Björn and Karlsson, Lucas and Laine, Emil and Wiksell, Viktor},
  issn         = {1877-0509},
  keyword      = {Business Case,Cost-Benefit Analysis,ERP investments,ERP: Evaluation},
  language     = {eng},
  pages        = {383--392},
  publisher    = {Elsevier},
  series       = {Procedia Computer Science},
  title        = {After a Successful Business Case of ERP - What Happens then?},
  url          = {http://dx.doi.org/10.1016/j.procs.2016.09.173},
  volume       = {100},
  year         = {2016},
}