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An industrial case study on distributed prioritisation in market-driven requirements engineering for packaged software

Regnell, Björn LU ; Höst, Martin LU ; Natt och Dag, Johan LU ; Beremark, Per and Hjelm, Thomas (2001) In Requirements Engineering 6(1). p.51-62
Abstract
When developing packaged software, which is sold `off-the-shelf' on a worldwide marketplace, it is essential to collect needs and opportunities from different market segments and use this information in the prioritisation of requirements for the next software release. The paper presents an industrial case study where a distributed prioritisation process is proposed, observed and evaluated. The stakeholders in the requirements prioritisation process include marketing offices distributed around the world. A major objective of the distributed prioritisation is to gather and highlight the differences and similarities in the requirement priorities of the different market segments. The evaluation through questionnaires shows that the... (More)
When developing packaged software, which is sold `off-the-shelf' on a worldwide marketplace, it is essential to collect needs and opportunities from different market segments and use this information in the prioritisation of requirements for the next software release. The paper presents an industrial case study where a distributed prioritisation process is proposed, observed and evaluated. The stakeholders in the requirements prioritisation process include marketing offices distributed around the world. A major objective of the distributed prioritisation is to gather and highlight the differences and similarities in the requirement priorities of the different market segments. The evaluation through questionnaires shows that the stakeholders found the process useful. The paper also presents novel approaches to visualise the priority distribution among stakeholders, together with measures on disagreement and satisfaction. Product management found the proposed charts valuable as decision support when selecting requirements for the next release, as they revealed unforeseen differences among stakeholder priorities. Conclusions on stakeholder tactics are provided and issues of further research are identified, including ways of addressing identified challenges (Less)
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author
organization
publishing date
type
Contribution to journal
publication status
published
subject
in
Requirements Engineering
volume
6
issue
1
pages
51 - 62
publisher
Springer
external identifiers
  • scopus:0042866850
ISSN
0947-3602
DOI
10.1007/s007660170015
language
English
LU publication?
yes
id
c88b316a-b653-4e9b-9265-58f465e64edf (old id 775694)
date added to LUP
2007-12-19 12:44:19
date last changed
2018-08-12 04:10:46
@article{c88b316a-b653-4e9b-9265-58f465e64edf,
  abstract     = {When developing packaged software, which is sold `off-the-shelf' on a worldwide marketplace, it is essential to collect needs and opportunities from different market segments and use this information in the prioritisation of requirements for the next software release. The paper presents an industrial case study where a distributed prioritisation process is proposed, observed and evaluated. The stakeholders in the requirements prioritisation process include marketing offices distributed around the world. A major objective of the distributed prioritisation is to gather and highlight the differences and similarities in the requirement priorities of the different market segments. The evaluation through questionnaires shows that the stakeholders found the process useful. The paper also presents novel approaches to visualise the priority distribution among stakeholders, together with measures on disagreement and satisfaction. Product management found the proposed charts valuable as decision support when selecting requirements for the next release, as they revealed unforeseen differences among stakeholder priorities. Conclusions on stakeholder tactics are provided and issues of further research are identified, including ways of addressing identified challenges},
  author       = {Regnell, Björn and Höst, Martin and Natt och Dag, Johan and Beremark, Per and Hjelm, Thomas},
  issn         = {0947-3602},
  language     = {eng},
  number       = {1},
  pages        = {51--62},
  publisher    = {Springer},
  series       = {Requirements Engineering},
  title        = {An industrial case study on distributed prioritisation in market-driven requirements engineering for packaged software},
  url          = {http://dx.doi.org/10.1007/s007660170015},
  volume       = {6},
  year         = {2001},
}