End-user challenges to security digitalisation and integration: a retail perspective
(2008) In LUSAX memo series- Abstract
- With the assumed digitalisation happening on the end-user side, progressive systems integrators stress the
importance of changing the business concept from being installers to being service and solution
providers. However, less is known about the details of this process on the end-user side. Based on an online
survey of loss prevention managers it can be stated that security digitalisation and further business
integration of security is a top agreement among the respondents. Integration and change efforts are
often associated with challenges; it will become necessary for end-users to quantify a clear ‘Return’ in
‘Return on Investment’ calculations, bundling security and loss prevention... (More) - With the assumed digitalisation happening on the end-user side, progressive systems integrators stress the
importance of changing the business concept from being installers to being service and solution
providers. However, less is known about the details of this process on the end-user side. Based on an online
survey of loss prevention managers it can be stated that security digitalisation and further business
integration of security is a top agreement among the respondents. Integration and change efforts are
often associated with challenges; it will become necessary for end-users to quantify a clear ‘Return’ in
‘Return on Investment’ calculations, bundling security and loss prevention investments with other
business supporting systems, e.g. video conferencing, Voice over IP and/or HVAC etc. Of equal
importance are necessary organisational changes to achieve integration, for example seeking internal
sponsors and approaching departments often characterized as being ‘siloed’ in the past. (Less)
Please use this url to cite or link to this publication:
https://lup.lub.lu.se/record/7854494
- author
- Lahtinen, Markus LU
- organization
- publishing date
- 2008
- type
- Book/Report
- publication status
- published
- subject
- keywords
- retail, technological change, digitization, security
- categories
- Popular Science
- in
- LUSAX memo series
- pages
- 4 pages
- publisher
- Lusax security informatics
- project
- LUSAX - Security Industry Dynamics
- language
- English
- LU publication?
- yes
- id
- 0e6113b6-3213-4fdd-a516-5ed8bab6ee94 (old id 7854494)
- alternative location
- https://publicera.ehl.lu.se/media/lusax/lxm-ml3-end-user-integration.pdf
- date added to LUP
- 2016-04-04 12:02:37
- date last changed
- 2018-11-21 21:08:40
@techreport{0e6113b6-3213-4fdd-a516-5ed8bab6ee94,
abstract = {{With the assumed digitalisation happening on the end-user side, progressive systems integrators stress the<br/><br>
importance of changing the business concept from being installers to being service and solution<br/><br>
providers. However, less is known about the details of this process on the end-user side. Based on an online<br/><br>
survey of loss prevention managers it can be stated that security digitalisation and further business<br/><br>
integration of security is a top agreement among the respondents. Integration and change efforts are<br/><br>
often associated with challenges; it will become necessary for end-users to quantify a clear ‘Return’ in<br/><br>
‘Return on Investment’ calculations, bundling security and loss prevention investments with other<br/><br>
business supporting systems, e.g. video conferencing, Voice over IP and/or HVAC etc. Of equal<br/><br>
importance are necessary organisational changes to achieve integration, for example seeking internal<br/><br>
sponsors and approaching departments often characterized as being ‘siloed’ in the past.}},
author = {{Lahtinen, Markus}},
institution = {{Lusax security informatics}},
keywords = {{retail; technological change; digitization; security}},
language = {{eng}},
series = {{LUSAX memo series}},
title = {{End-user challenges to security digitalisation and integration: a retail perspective}},
url = {{https://lup.lub.lu.se/search/files/5914253/7854569.pdf}},
year = {{2008}},
}