Self-Service BI does it Change the Rule of the Game for BI Systems Designers
(2015) ILOG'15: 8th Workshop on Information Logistics and Knowledge Supply 1420. p.48-61- Abstract
- Users of Business Intelligence (BI) systems have started to demand more flexible systems in which they could be empowered to serve themselves – self-service BI. In this paper we aim at explaining how such development influences designers of BI solutions and how it impacts the design situation. To say something about this we adapted the PACT (People, Activity, Context, Technology) framework on the BI design situation by conducting semi-structured interviews with vendors and suppliers of BI systems. From the research we found that self-service BI should be seen as a complement rather than a substitute to traditional BI. The concluding remark on the design situation is that designers of BI systems have to consider a more complex design... (More)
- Users of Business Intelligence (BI) systems have started to demand more flexible systems in which they could be empowered to serve themselves – self-service BI. In this paper we aim at explaining how such development influences designers of BI solutions and how it impacts the design situation. To say something about this we adapted the PACT (People, Activity, Context, Technology) framework on the BI design situation by conducting semi-structured interviews with vendors and suppliers of BI systems. From the research we found that self-service BI should be seen as a complement rather than a substitute to traditional BI. The concluding remark on the design situation is that designers of BI systems have to consider a more complex design situation where designers need to have increased knowledge about users mental models, decision focus and usage of BI systems in the analysis and design phases for being able to design useful self-service BI systems. The main conclusion from this is that designing for self-service BI is a more demanding design situation for designers of BI solutions. (Less)
Please use this url to cite or link to this publication:
https://lup.lub.lu.se/record/7864819
- author
- Johansson, Björn LU ; Alkan, Dogan and Carlsson, Robin
- organization
- publishing date
- 2015
- type
- Chapter in Book/Report/Conference proceeding
- publication status
- published
- subject
- keywords
- Self-service, Design, Business Intelligence, Business Analytics
- host publication
- CEUR Workshop Proceedings
- editor
- Matulevičius, Raimundas ; Maggi, Fabrizio Maria and Küngas, Peep
- volume
- 1420
- pages
- 13 pages
- publisher
- CEUR-WS
- conference name
- ILOG'15: 8th Workshop on Information Logistics and Knowledge Supply
- conference dates
- 2015-08-26
- external identifiers
-
- scopus:84940641977
- ISSN
- 1613-0073
- language
- English
- LU publication?
- yes
- additional info
- Joint Proceedings of the BIR 2015 Workshops and Doctoral Consortium
- id
- 44573df9-50e2-4981-8f3b-97d170564e23 (old id 7864819)
- alternative location
- http://ceur-ws.org/Vol-1420/
- date added to LUP
- 2016-04-01 13:01:07
- date last changed
- 2022-01-27 08:51:36
@inproceedings{44573df9-50e2-4981-8f3b-97d170564e23, abstract = {{Users of Business Intelligence (BI) systems have started to demand more flexible systems in which they could be empowered to serve themselves – self-service BI. In this paper we aim at explaining how such development influences designers of BI solutions and how it impacts the design situation. To say something about this we adapted the PACT (People, Activity, Context, Technology) framework on the BI design situation by conducting semi-structured interviews with vendors and suppliers of BI systems. From the research we found that self-service BI should be seen as a complement rather than a substitute to traditional BI. The concluding remark on the design situation is that designers of BI systems have to consider a more complex design situation where designers need to have increased knowledge about users mental models, decision focus and usage of BI systems in the analysis and design phases for being able to design useful self-service BI systems. The main conclusion from this is that designing for self-service BI is a more demanding design situation for designers of BI solutions.}}, author = {{Johansson, Björn and Alkan, Dogan and Carlsson, Robin}}, booktitle = {{CEUR Workshop Proceedings}}, editor = {{Matulevičius, Raimundas and Maggi, Fabrizio Maria and Küngas, Peep}}, issn = {{1613-0073}}, keywords = {{Self-service; Design; Business Intelligence; Business Analytics}}, language = {{eng}}, pages = {{48--61}}, publisher = {{CEUR-WS}}, title = {{Self-Service BI does it Change the Rule of the Game for BI Systems Designers}}, url = {{https://lup.lub.lu.se/search/files/3109376/7864890.pdf}}, volume = {{1420}}, year = {{2015}}, }