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Explaining Ignoring – Working with Information that Nobody Uses

Essén, Anna ; Knudsen, Morten and Alvesson, Mats LU (2021) In Organization Studies
Abstract

Research has demonstrated how ignorance is made, manipulated and called upon; how it is the result of strategies, activities and structures. This article extends the literature on ignorance by exploring actors’ own explanations of their self-inflicted ignorance following acts of ignoring. By means of a case analysis, we explore how actors explain and justify ignoring data they themselves produced. We provide a multifaceted model of how ignoring actors’ own rationales, facilitated by contextual conditions, enables persistent acts of ignoring the content and dysfunction of collectively upheld systems. We contribute to the understanding of ignorance by demonstrating how self-inflicted ignorance is made possible by the combination of... (More)

Research has demonstrated how ignorance is made, manipulated and called upon; how it is the result of strategies, activities and structures. This article extends the literature on ignorance by exploring actors’ own explanations of their self-inflicted ignorance following acts of ignoring. By means of a case analysis, we explore how actors explain and justify ignoring data they themselves produced. We provide a multifaceted model of how ignoring actors’ own rationales, facilitated by contextual conditions, enables persistent acts of ignoring the content and dysfunction of collectively upheld systems. We contribute to the understanding of ignorance by demonstrating how self-inflicted ignorance is made possible by the combination of ignoring rationales and their facilitators, which configures buffers against knowledge-seeking efforts.

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author
; and
organization
publishing date
type
Contribution to journal
publication status
epub
subject
keywords
division of labour, functional stupidity, healthcare, image, information management, knowledge management, professionalism, strategic ignorance, wilful ignorance
in
Organization Studies
publisher
SAGE Publications
external identifiers
  • scopus:85103212602
ISSN
0170-8406
DOI
10.1177/0170840621998720
language
English
LU publication?
yes
id
78c9cd7a-267c-4bf0-8ffe-371709c12629
date added to LUP
2021-04-08 14:29:35
date last changed
2021-04-08 14:29:35
@article{78c9cd7a-267c-4bf0-8ffe-371709c12629,
  abstract     = {<p>Research has demonstrated how ignorance is made, manipulated and called upon; how it is the result of strategies, activities and structures. This article extends the literature on ignorance by exploring actors’ own explanations of their self-inflicted ignorance following acts of ignoring. By means of a case analysis, we explore how actors explain and justify ignoring data they themselves produced. We provide a multifaceted model of how ignoring actors’ own rationales, facilitated by contextual conditions, enables persistent acts of ignoring the content and dysfunction of collectively upheld systems. We contribute to the understanding of ignorance by demonstrating how self-inflicted ignorance is made possible by the combination of ignoring rationales and their facilitators, which configures buffers against knowledge-seeking efforts.</p>},
  author       = {Essén, Anna and Knudsen, Morten and Alvesson, Mats},
  issn         = {0170-8406},
  language     = {eng},
  publisher    = {SAGE Publications},
  series       = {Organization Studies},
  title        = {Explaining Ignoring – Working with Information that Nobody Uses},
  url          = {http://dx.doi.org/10.1177/0170840621998720},
  doi          = {10.1177/0170840621998720},
  year         = {2021},
}