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Less is more - Some cautions regarding mindless use of ICT in emergency management

Borell, Jonas LU and Stroh, Emilie LU (2015) 22nd TIEMS Annual Conference, 2015 In Proceedings of TIEMS 22nd annual conference
Abstract
Emergency management practice can be supported by ICT in many ways, and numerous ICT-based systems are available that offer support in the different phases of emergency management. Yet, many such systems do not provide as much support to emergency management as expected or wished for. In some situations they may even compromise emergency management performance, due to suboptimal adaptation to the people who use them. This paper describes aspects of human functioning that should be considered in the design of ICT-based emergency management support systems, and points out why they matter. This is illustrated with examples of GIS in emergency management. The paper also briefly sketches how better adjustment to end users can be incorporated... (More)
Emergency management practice can be supported by ICT in many ways, and numerous ICT-based systems are available that offer support in the different phases of emergency management. Yet, many such systems do not provide as much support to emergency management as expected or wished for. In some situations they may even compromise emergency management performance, due to suboptimal adaptation to the people who use them. This paper describes aspects of human functioning that should be considered in the design of ICT-based emergency management support systems, and points out why they matter. This is illustrated with examples of GIS in emergency management. The paper also briefly sketches how better adjustment to end users can be incorporated into the design of ICT-based systems for emergency management support. It is recommended that human factors are properly considered in both the design and operational phases of ICT-based emergency management support systems, which can be realized through cooperation between experts in emergency management, human factors and GIS. (Less)
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author
organization
publishing date
type
Chapter in Book/Report/Conference proceeding
publication status
published
subject
keywords
Decision making, design, emergency management, GIS, ICT, support system
in
Proceedings of TIEMS 22nd annual conference
editor
Knezic, Snjezana and Poudyal Chhetri, Meen
pages
9 pages
publisher
TIEMS
conference name
22nd TIEMS Annual Conference, 2015
ISBN
978-94-90297-13-8
language
English
LU publication?
yes
id
8c739611-7815-49d3-b612-2c31109ebf09 (old id 8168394)
date added to LUP
2015-11-18 12:26:07
date last changed
2016-04-16 10:26:59
@inproceedings{8c739611-7815-49d3-b612-2c31109ebf09,
  abstract     = {Emergency management practice can be supported by ICT in many ways, and numerous ICT-based systems are available that offer support in the different phases of emergency management. Yet, many such systems do not provide as much support to emergency management as expected or wished for. In some situations they may even compromise emergency management performance, due to suboptimal adaptation to the people who use them. This paper describes aspects of human functioning that should be considered in the design of ICT-based emergency management support systems, and points out why they matter. This is illustrated with examples of GIS in emergency management. The paper also briefly sketches how better adjustment to end users can be incorporated into the design of ICT-based systems for emergency management support. It is recommended that human factors are properly considered in both the design and operational phases of ICT-based emergency management support systems, which can be realized through cooperation between experts in emergency management, human factors and GIS.},
  author       = {Borell, Jonas and Stroh, Emilie},
  booktitle    = {Proceedings of TIEMS 22nd annual conference},
  editor       = {Knezic, Snjezana and Poudyal Chhetri, Meen},
  isbn         = {978-94-90297-13-8},
  keyword      = {Decision making,design,emergency management,GIS,ICT,support system},
  language     = {eng},
  pages        = {9},
  publisher    = {TIEMS},
  title        = {Less is more - Some cautions regarding mindless use of ICT in emergency management},
  year         = {2015},
}