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The Mobile Oracle – an on Demand Wizard of Oz Tool

Magnusson, Charlotte LU ; Anastassova, Margarita ; Tollmar, Konrad LU ; Pielot, Martin ; Rassmus-Gröhn, Kirsten LU and Roselier, Samuel (2009) MobileHCI 2009 Workshop: Mobile Living Labs ‘09: Methods and Tools for Evaluation in the Wild
Abstract
This paper describes a novel tool for eliciting user requirements

early in the design process of mobile applications. The “Mobile

Oracle”, as we have called it, is intended to help developers and

designers obtain a better understanding of what the user wants at

different points in space and time. It is an extension of a lo-fi

version of the well-established Wizard of Oz technique, but it also

adds an “on demand” component to force users to explicitly

request the information they need. The technique has been tested

in an investigation involving 15 users (sighted, visually impaired,

and elderly). Results show it to generate valuable information

... (More)
This paper describes a novel tool for eliciting user requirements

early in the design process of mobile applications. The “Mobile

Oracle”, as we have called it, is intended to help developers and

designers obtain a better understanding of what the user wants at

different points in space and time. It is an extension of a lo-fi

version of the well-established Wizard of Oz technique, but it also

adds an “on demand” component to force users to explicitly

request the information they need. The technique has been tested

in an investigation involving 15 users (sighted, visually impaired,

and elderly). Results show it to generate valuable information

concerning the ways people ask about directions and distances, as

well as the services they would like to have in future mobile

applications. (Less)
Please use this url to cite or link to this publication:
author
; ; ; ; and
organization
publishing date
type
Chapter in Book/Report/Conference proceeding
publication status
published
subject
keywords
design, on demand, wizard of oz, user requirements
host publication
MobileHCI09
publisher
Association for Computing Machinery (ACM)
conference name
MobileHCI 2009 Workshop: Mobile Living Labs ‘09: Methods and Tools for Evaluation in the Wild
conference dates
0001-01-02
ISBN
978-1-60558-281-8
language
English
LU publication?
yes
id
84ecfb94-7e7b-4314-b7b3-28e19e254539 (old id 1517509)
date added to LUP
2016-04-04 12:20:37
date last changed
2020-03-17 15:43:06
@inproceedings{84ecfb94-7e7b-4314-b7b3-28e19e254539,
  abstract     = {This paper describes a novel tool for eliciting user requirements<br/><br>
early in the design process of mobile applications. The “Mobile<br/><br>
Oracle”, as we have called it, is intended to help developers and<br/><br>
designers obtain a better understanding of what the user wants at<br/><br>
different points in space and time. It is an extension of a lo-fi<br/><br>
version of the well-established Wizard of Oz technique, but it also<br/><br>
adds an “on demand” component to force users to explicitly<br/><br>
request the information they need. The technique has been tested<br/><br>
in an investigation involving 15 users (sighted, visually impaired,<br/><br>
and elderly). Results show it to generate valuable information<br/><br>
concerning the ways people ask about directions and distances, as<br/><br>
well as the services they would like to have in future mobile<br/><br>
applications.},
  author       = {Magnusson, Charlotte and Anastassova, Margarita and Tollmar, Konrad and Pielot, Martin and Rassmus-Gröhn, Kirsten and Roselier, Samuel},
  booktitle    = {MobileHCI09},
  isbn         = {978-1-60558-281-8},
  language     = {eng},
  publisher    = {Association for Computing Machinery (ACM)},
  title        = {The Mobile Oracle – an on Demand Wizard of Oz Tool},
  year         = {2009},
}