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Root Cause Analysis on Inefficiencies in Road Haulage: Case Studies from Sweden, Switzerland and Germany

Sternberg, Henrik LU and Heeg, Lina (2015) Logistics research network conference 2015
Abstract
Road haulage operations and in particular distribution in general, are inefficient. Given the societal importance of road haulage and the low efficiency of the sector, road hauliers need to improve their operations and systematically tackle inefficiencies. However, real causes of these inefficiencies (“root causes”) have not been sufficiently examined in previous studies. This paper aims at expanding prior research by developing a novel framework and to explore inefficiencies and enable systematic improvements in road transport operations. Our research is based on a lean approach and we develop a root cause model with a transport operations focus. The model was tested in three case studies in Sweden, Switzerland and Germany within road... (More)
Road haulage operations and in particular distribution in general, are inefficient. Given the societal importance of road haulage and the low efficiency of the sector, road hauliers need to improve their operations and systematically tackle inefficiencies. However, real causes of these inefficiencies (“root causes”) have not been sufficiently examined in previous studies. This paper aims at expanding prior research by developing a novel framework and to explore inefficiencies and enable systematic improvements in road transport operations. Our research is based on a lean approach and we develop a root cause model with a transport operations focus. The model was tested in three case studies in Sweden, Switzerland and Germany within road transport companies. Based on the findings from this multiple case study among hauliers in different European countries, we propose a framework shown as a matrix based on supply chain processes and categories of an Ishikawa diagram to identify root causes of inefficiencies in transport with influence on transport performance. (Less)
Please use this url to cite or link to this publication:
author
and
organization
publishing date
type
Chapter in Book/Report/Conference proceeding
publication status
published
subject
keywords
Road freight transportation, haulier efficiency, Lean transportation, transport improvement
host publication
[Host publication title missing]
publisher
Logistics Research Network
conference name
Logistics research network conference 2015
conference location
Derby, United Kingdom
conference dates
2015-09-09 - 2015-09-11
language
English
LU publication?
yes
id
79e466c8-9070-4c07-9705-b608ed02d801 (old id 8520886)
alternative location
http://www.derby.ac.uk/business/research/lrn-2015/
date added to LUP
2016-04-04 10:53:45
date last changed
2018-11-21 21:01:25
@inproceedings{79e466c8-9070-4c07-9705-b608ed02d801,
  abstract     = {{Road haulage operations and in particular distribution in general, are inefficient. Given the societal importance of road haulage and the low efficiency of the sector, road hauliers need to improve their operations and systematically tackle inefficiencies. However, real causes of these inefficiencies (“root causes”) have not been sufficiently examined in previous studies. This paper aims at expanding prior research by developing a novel framework and to explore inefficiencies and enable systematic improvements in road transport operations. Our research is based on a lean approach and we develop a root cause model with a transport operations focus. The model was tested in three case studies in Sweden, Switzerland and Germany within road transport companies. Based on the findings from this multiple case study among hauliers in different European countries, we propose a framework shown as a matrix based on supply chain processes and categories of an Ishikawa diagram to identify root causes of inefficiencies in transport with influence on transport performance.}},
  author       = {{Sternberg, Henrik and Heeg, Lina}},
  booktitle    = {{[Host publication title missing]}},
  keywords     = {{Road freight transportation; haulier efficiency; Lean transportation; transport improvement}},
  language     = {{eng}},
  publisher    = {{Logistics Research Network}},
  title        = {{Root Cause Analysis on Inefficiencies in Road Haulage: Case Studies from Sweden, Switzerland and Germany}},
  url          = {{http://www.derby.ac.uk/business/research/lrn-2015/}},
  year         = {{2015}},
}