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User involvement in pharmaceutical packaging design – a case study

Carli Lorenzini, Giana LU ; Olsson, Annika LU and Larsson, Andreas LU (2017) 21st International Conference on Engineering Design In Proceedings of the International Conference on Engineering Design, ICED 8. p.41-50
Abstract
Different levels of user involvement in product design range from understanding user needs to co-designing with users. Previous research shows older patients face difficulties to handle the medication packaging. Yet the participation of older patients in pharmaceutical packaging design is underexplored. The purpose of this study is to explore the role of older patients in the design and development of pharmaceutical packaging. Two empirical examples of one drug manufacturer and one pharmaceutical packaging supplier build one case study. The findings reveal new pharmaceutical packaging development starts with market research about patients’ populations. The packaging development is led internally or with external partners. Later, patients... (More)
Different levels of user involvement in product design range from understanding user needs to co-designing with users. Previous research shows older patients face difficulties to handle the medication packaging. Yet the participation of older patients in pharmaceutical packaging design is underexplored. The purpose of this study is to explore the role of older patients in the design and development of pharmaceutical packaging. Two empirical examples of one drug manufacturer and one pharmaceutical packaging supplier build one case study. The findings reveal new pharmaceutical packaging development starts with market research about patients’ populations. The packaging development is led internally or with external partners. Later, patients test the packages concepts developed. These findings add to previous research about the involvement of users in industries with a high technology orientation. This study is aligned with the challenges of public healthcare and contributes with a conceptual framework of user involvement, a useful tool for managers and developers to further benchmark their design process. (Less)
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author
organization
publishing date
type
Chapter in Book/Report/Conference proceeding
publication status
published
subject
keywords
Case study, Design process, Participatory design, Older patients, Pharmaceutical packaging design
in
Proceedings of the International Conference on Engineering Design, ICED
volume
8
pages
41 - 50
publisher
Design Society
conference name
21st International Conference on Engineering Design
external identifiers
  • scopus:85029765844
language
English
LU publication?
yes
id
8c41a5b3-8b30-49fa-b216-83affb58d94a
date added to LUP
2017-04-20 12:44:02
date last changed
2018-01-07 12:00:20
@inproceedings{8c41a5b3-8b30-49fa-b216-83affb58d94a,
  abstract     = {Different levels of user involvement in product design range from understanding user needs to co-designing with users. Previous research shows older patients face difficulties to handle the medication packaging. Yet the participation of older patients in pharmaceutical packaging design is underexplored. The purpose of this study is to explore the role of older patients in the design and development of pharmaceutical packaging. Two empirical examples of one drug manufacturer and one pharmaceutical packaging supplier build one case study. The findings reveal new pharmaceutical packaging development starts with market research about patients’ populations. The packaging development is led internally or with external partners. Later, patients test the packages concepts developed. These findings add to previous research about the involvement of users in industries with a high technology orientation. This study is aligned with the challenges of public healthcare and contributes with a conceptual framework of user involvement, a useful tool for managers and developers to further benchmark their design process.},
  author       = {Carli Lorenzini, Giana and Olsson, Annika and Larsson, Andreas},
  booktitle    = {Proceedings of the International Conference on Engineering Design, ICED},
  keyword      = {Case study,Design process,Participatory design,Older patients,Pharmaceutical packaging design},
  language     = {eng},
  pages        = {41--50},
  publisher    = {Design Society},
  title        = {User involvement in pharmaceutical packaging design – a case study},
  volume       = {8},
  year         = {2017},
}